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Tray.ai Incident History

Operational

tray.ai ↗12 top-level components

checked Nov 1, 2026 3:39 AM UTC · Tray.ai's official status page

Tray.ai is up and running.

Tray.ai is currently operational with all systems functioning normally.

All components operational

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Tray.ai incident history

3 reports published by Tray.ai in the last 30 days

October 19, 2026

Degraded Application Performance - Helix Deployments

Last update

  1. resolvedOct 19 · 18:49 UTC

    Between 16:50 and 17:30 UTC, some users may have experienced failures when deploying Helix projects. Deployments failed with an "Internal server error" (HTTP 500), but existing live deployments were unaffected. The issue has been resolved, and deployments are working normally. We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Reported by Tray.ai on their status page.

Degraded Application Performance - Helix Deployments

Last update

  1. ResolvedOct 19 · 18:49 UTC

    Between 16:50 and 17:30 UTC, some users may have experienced failures when deploying Helix projects. Deployments failed with an "Internal server error" (HTTP 500), but existing live deployments were unaffected. The issue has been resolved, and deployments are working normally.We apologize for any inconvenience this incident may have caused.If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Reported by Tray.ai on their status page.

October 17, 2026

Degraded Application Performance

Last update

  1. resolvedOct 17 · 16:05 UTC

    Between 13:15 and 13:40 UTC, some users in the US region may have experienced workflow execution delays of up to 30 minutes. All executions have since been processed, and no data was lost. We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Reported by Tray.ai on their status page.