Transporeon Incident History

1. resolvedAug 31 · 05:00 UTC

   Some customers may have experienced a brief disruption in the availability of the Transporeon Platform between approximately 07:50 and 08:00 AM CEST on August 31, 2026. The platform is now fully operational, and no data was lost during this brief disruption. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com. We apologize for any inconvenience this may have caused.

Reported by Transporeon on their status page.

1. resolvedAug 24 · 18:09 UTC

   Please be informed that full service has been restored, and a period of stability has been observed. There was no impact on data integrity during the incident, and all delayed data for all customers was duly reprocessed. The platform is now fully operational, and you can continue working as usual. We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business and appreciate your patience and understanding. Should you need additional information or support, please reach out to us at https://support.transporeon.com. Also, we'd like to know how clearly we communicated during this incident. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!

Reported by Transporeon on their status page.

1. resolvedAug 21 · 15:50 UTC

   Please be informed that full service has been restored, and a period of stability has been observed. The platform is now fully operational, and you can continue working as usual. We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business and appreciate your patience and understanding. Should you need additional information or support, please reach out to us at support.transporeon.com. We will be glad to assist you.

Reported by Transporeon on their status page.

1. resolvedAug 19 · 10:00 UTC

   The incident affecting the Autonomous Procurement module was resolved as of 11:56 AM CEST on August 19th, 2026, and full functionality has been restored. We appreciate your patience and understanding during this incident and apologize for any inconvenience caused. Please note that all other modules of the Transporeon platform remained fully operational throughout the incident. If you have additional questions, please reach out to us at https://support.transporeon.com. We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!

Reported by Transporeon on their status page.

1. postmortemAug 11 · 14:19 UTC

   On Wednesday, August 5th, 2026, we deployed a backend system update designed to enhance performance and transaction processing on the Transporeon Platform. While the update was successfully executed across the vast majority of our customer base, it caused an unexpected data transmission disruption for a small subset of users. Consequently, a rollback was initiated; during this process, an operational oversight led to temporary data transmission degradation and subsequent processing delays. We sincerely apologize for the inconvenience this caused and are actively implementing corrective measures to prevent similar incidents in the future. We'd love to know how we did with our communications during this incident. Please take up to 2 minutes to share your feedback through this short form [Transporeon Crisis Communication Efficiency Survey](https://forms.gle/wuKPYAEkJDq5JfL17). Your input helps us continuously improve!

Reported by Transporeon on their status page.