Tomorrow.io Incident History

This incident has been resolved.

A fix has been implemented. Tiles are improved; however quantiles in the timeline will remain affected through the next model run.

FOCUS global regions have been producing incomplete model runs due to missing data. Nextgen forecasts that include these FOCUS regions are degraded - all FOCUS regions except CONUS.

This incident has been resolved.

We are continuing to work on a fix for this issue.

A data issue is resulting in a delay for the CBAM Israel super region.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

The data feed has returned to normal and precipitation data in Europe is now performing as expected.

An upstream data issue is causing degraded precipitation data over Europe. We will continue to monitor the feed and will update when it returns to normal.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

An upstream data issue is resulting in hail, lightning, and thunderstorm probability nowcast (hour 0-1) estimates from the FOCUS Severe Model across the CONUS to be degraded. No estimated return to normal functionality is available at this time.

An upstream data issue is resulting in hail, lightning, and thunderstorm probability nowcast (hour 0-1) estimates from the FOCUS Severe Model across the CONUS to be degraded. No estimated return to normal functionality is available at this time.

This includes stale monitors from 4-8am UTC

Our team has applied a fix, and most of the missing weather data is now available once again. Missing weather data layers are also now displaying, and API error rates should be returned to normal. We are monitoring for stability.

We are continuing to investigate this issue.

We are investigating an issue which is resulting in missing weather data in the Timeline/Trends area of the Tomorrow.io Platform. Map overlays of many weather data layers are also not displaying. The Tomorrow.io API is also impacted, resulting in high API error rates.

We are investigating an issue which is resulting in missing weather data in the Timeline/Trends area of the Tomorrow.io Platform. Map overlays of many weather data layers are also not displaying.

This incident has been resolved.

We are investigating a data issue that is resulting in missing or delayed precipitation data (both real-time and forecasted), and precipitation probabilities from the Classic Model.

This incident has been resolved.

We have started receiving data again and we are monitoring for restoration into the affected regions

Since approximately 20:23 UTC, an upstream satellite issue has been resulting in a degraded quality of precipitation products (real-time and forecast) for locations without radar coverage globally. Classic precipitation data is affected across the CONUS, Caribbean, South America, along with additional locations globally.

This incident has been resolved.

Bespoke CBAM cycles are delayed due to resource constraints. Model runs are finishing but we are monitoring for normal timing to return. Most platform users are unaffected.

Satellite data has returned to normal as expected and areas without radar coverage across parts of eastern Europe, western and central Asia (including India), and Africa are now seeing current data.

Satellite data is now being updated as of 07:17 UTC and real time precipitation data is beginning to improve, but may remain degraded until all data is current.

We are currently experiencing an issue affecting a portion of our satellite weather data beginning at approximately 05:05 UTC. Impact: Customers may experience degraded or missing real-time and nowcast precipitation data in areas without radar coverage across parts of eastern Europe, western and central Asia (including India), and Africa. Affected products: Classic and NextGen UP-Europe, UP-India, UP-Israel, and UP-Global. Weather data for western Europe and western Africa is not impacted.

This incident has been resolved.

Our team has implemented a fix, and we are monitoring for stability.

Our team has implemented a fix, and we are monitoring for stability.

We have identified an issue which is resulting in a degraded quality of precipitation data (real-time and forecast) across Israel. Our team is currently working on a fix for this issue.

This incident has been resolved.

Bespoke CBAM cycles are delayed due to resource constraints. Model runs are finishing but we are monitoring for normal timing to return. Most platform users are unaffected.

This incident has been resolved.

Bespoke CBAM cycles are delayed due to resource constraints. Model runs are finishing but we are monitoring for normal timing to return. Most platform users are unaffected.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are experiencing delayed FOCUS CONUS mid-range forecast data (roughly +1h15m through +12h) due to an upstream data outage. Impacts will be stale or delayed data for Nextgen customers during this time period. Short-range (+15m–+1h) and six-hourly extended (+12h–+42h) FOCUS CONUS outputs are not produced by this service and are unaffected.

This incident has been resolved.

We are currently experiencing delays in upstream satellite data. As a result, some customers may experience degraded or delayed real-time and nowcast precipitation data in non-radar regions across Europe, Africa, and the Middle East. Our team is actively monitoring the upstream data feed. Data has begun flowing again, and we expect service to return to normal within approximately 30 minutes. We will provide another update once the recovery is complete.

This incident has been resolved.

There is an upstream data issue that is causing degraded realtime and nowcast precipitation data over Italy. We will continue to monitor the feed until it has returned to normal.

This incident has been resolved.

There is an upstream data issue that is causing degraded realtime and nowcast precipitation data over Italy. We will continue to monitor the feed until it has returned to normal.

This incident has been resolved.

We've identified an issue with nextgen precipitation forecasts in the 0-3h range and are working to resolve.

This incident has been resolved.

We've identified an issue with nextgen precipitation forecasts in the 0-3h range and are working to resolve.

This incident was resolved as of 1205 UTC

We are currently investigating missing data returned by the Timeline API. Our team is actively working to restore normal service and will provide updates as more information becomes available.

Issue resolved, data is now operational.

Real-time and nowcast precipitation products may be degraded in some regions across Europe, Africa, and the Middle East. We are actively investigating the issue and will provide updates as more information becomes available.

This incident was resolved as of 1205 UTC

We are currently investigating missing data returned by the Timeline API.Our team is actively working to restore normal service and will provide updates as more information becomes available.

Issue resolved, data is now operational.

Real-time and nowcast precipitation products may be degraded in some regions across Europe, Africa, and the Middle East.We are actively investigating the issue and will provide updates as more information becomes available.