Tide Status
Tide is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Outbound Payments are being declined"
Last updateThis incident has been resolved.
Some outbound payments were being declined, but are now going through normally. Thanks for giving us the time to resolve this.
Some Outbound Faster Payments may be declined. We're looking into what's causing this and will keep you updated on this page. Thanks for your patience and we apologise for the inconvenience. For urgent assistance, tap ‘Support’ in the app."
Report: "Temporary issues with chats and phone calls"
Last updateWe're facing a problem at the moment, where some members can't get through to us over chat or on the phone. We're looking into what's causing this and will update this page as soon as you can try to reach out. For urgent queries, email [email protected]. Apologies for the inconvenience.
Report: "Inbound payments delay"
Last updateWe’re experiencing an issue with inbound payments - they're being queued and will go through with a slight delay. We’re fixing this as quickly as we can -- apologies for any inconvenience. If you have any questions, tap ‘Support’ in the app.