ThousandEyes Incident History

Customers may experience delays loading Multi-Test Views data for Network and App Synthetics tests. Our engineering team is actively investigating and working to resolve the issue.

This incident has been resolved.

Data availability has been restored and we are monitoring the system.

The display of data in Dashboard widgets for the Endpoint Experience Scheduled Tests data source in US1 is delayed by approximately 20 minutes. Data processing has resumed, and widgets are expected to be up to date by Jul 23rd at 14:40 UTC.

Dashboard widgets are not showing the last 30 minutes of data for the Endpoint Scheduled Tests data source in US1. We are investigating the issue.

This incident has been resolved.

<b>Summary</b> We have identified an issue causing delays in displaying Endpoint Experience Local Network data within Dashboards in the US2 Region, beginning at 14:00 UTC. <b>Impact</b> Users may experience delays in data updates for dashboard widgets showing Endpoint Experience Local Network metrics. <b>Status</b> Our engineering team has applied a fix, and we are currently monitoring the environment to ensure full service restoration.

This incident has been resolved

Cloud and Enterprise Agent data is correctly ingesting without delays. All services are operating normally and we continue to monitor.

Cloud and Enterprise Agent data continues to be intermittently delayed for visualization, API, and alerting. We are continuing to investigate and work on mitigation.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Starting 22:10 UTC we have identified a hardware issue in the EU region causing issues receiving and displaying data for Cloud and Enterprise Agent tests. Our team is investigating and working on remediation. Alerts and visualization of data may be delayed