Thomson Reuters Tax and Accounting Professionals logo and current status indicator

Thomson Reuters Tax and Accounting Professionals Incident History

Operational

tax.thomsonreuters.com ↗24 top-level components

checked Oct 30, 2026 6:39 AM UTC · Thomson Reuters Tax and Accounting Professionals's official status page

Thomson Reuters Tax and Accounting Professionals is up and running.

Thomson Reuters Tax and Accounting Professionals is currently operational with all systems functioning normally.

All components operational

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Thomson Reuters Tax and Accounting Professionals incident history

5 reports published by Thomson Reuters Tax and Accounting Professionals in the last 30 days

October 22, 2026

SurePrep Fileroom Login Issue

Last update
  1. resolvedOct 22 · 09:07 UTC

    Our metrics and internal testing continue to indicate the ability to login to SurePrep remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.

Reported by Thomson Reuters Tax and Accounting Professionals on their status page.

SurePrep Fileroom Login Issue

Last update
  1. ResolvedOct 22 · 09:07 UTC

    Our metrics and internal testing continue to indicate the ability to login to SurePrep remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.

Reported by Thomson Reuters Tax and Accounting Professionals on their status page.

October 14, 2026

SafeSend Service Disruption – Error Uploading Documents

Last update
  1. resolvedOct 15 · 02:10 UTC

    Our metrics and internal testing continue to indicate the ability to download documents within SafeSend One remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.

Reported by Thomson Reuters Tax and Accounting Professionals on their status page.

SafeSend Service Disruption – Error Uploading Documents

Last update
  1. ResolvedOct 15 · 02:10 UTC

    Our metrics and internal testing continue to indicate the ability to download documents within SafeSend One remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.

Reported by Thomson Reuters Tax and Accounting Professionals on their status page.

September 29, 2026

CS Connect (Electronic Filing) - US - Delayed Acknowledgements

Last update
  1. resolvedSep 30 · 20:24 UTC

    The connectivity issue with the IRS Modernized e-file system has been resolved. We are now transmitting e-filed returns and receiving acknowledgements normally. You may experience delays in receiving acknowledgments from the IRS while we address the backlog. Thank you for your patience while we worked with the IRS to resolve this issue.

Reported by Thomson Reuters Tax and Accounting Professionals on their status page.