Delay in Data for reports and analytics service in AMER PROD
Last updateresolvedOct 31 · 11:52 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
Operational
13 top-level components
checked Oct 31, 2026 12:24 PM UTC · Thomson Reuters Corporates's official status page
Thomson Reuters Corporates is up and running.
All components operational
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103 reports published by Thomson Reuters Corporates in the last 30 days · 5 still open
When Thomson Reuters Corporates breaks, it is typically resolved in 10h 55m — median across 14 resolved incidents over 30 days.
resolvedOct 31 · 11:52 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 30 · 09:24 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ScheduledOct 29 · 00:00 UTC
ONESOURCE Platform will be performing maintenance on our systems to fix an issue in EMEA. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Reported by Thomson Reuters Corporates on their status page.
ScheduledOct 28 · 21:00 UTC
The deployment of Reports and Analytics patch release version 2026.09 in the AMER UAT environment is scheduled for October 28, 2026 from 09:00 hrs to 16:00 hrs CDT. This patch includes an optimization to the Customer Certificate Report to help prevent timeouts during report generation and improve input control loading times.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 28 · 20:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 28 · 11:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 28 · 04:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 29 · 12:59 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
MonitoringOct 28 · 13:38 UTC
We have mitigated the performance issues seen in IMPLEMENTATION as of 8:00 am eastern time. We will continue to monitor the system to assure that the mitigation steps produce the long-term results we expect.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 27 · 21:27 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 27 · 21:27 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 27 · 04:11 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 27 · 04:11 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 27 · 03:48 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 27 · 03:48 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 27 · 03:55 UTC
The issue has been resolved, and IDT UI services are operating normally across the AMER and EMEA production environments.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 27 · 03:55 UTC
The issue has been resolved, and IDT UI services are operating normally across the AMER and EMEA production environments.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 27 · 03:51 UTC
The issue impacting users signing in to ONESOURCE Platform using their Thomson Reuters account has been resolved across APAC, EMEA, and AMER. Service has been restored. We apologize for the inconvenience and appreciate your patience and understanding.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 27 · 03:51 UTC
The issue impacting users signing in to ONESOURCE Platform using their Thomson Reuters account has been resolved across APAC, EMEA, and AMER. Service has been restored. We apologize for the inconvenience and appreciate your patience and understanding.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 27 · 03:52 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 27 · 03:47 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 27 · 03:47 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 27 · 05:10 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 27 · 05:10 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 26 · 13:02 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 26 · 13:02 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ScheduledNov 20 · 11:36 UTC
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 24th October 2026 until 07:00 A.M. (CT) on 25th October 2026 for scheduled maintenance.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 27 · 13:35 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 27 · 13:35 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 24 · 06:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 25 · 15:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 24 · 17:30 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 24 · 17:31 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 22 · 17:30 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 22 · 17:30 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 21 · 15:55 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 21 · 15:55 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 21 · 17:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
ScheduledNov 20 · 11:35 UTC
ONESOURCE Tax Information Reporting Release 26.04 will be installed from 7:00 P.M. (CT) on 20th October 2026 until 06:00 A.M. (CT) on 21st October 2026. System availability and API's may be affected during release time.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 24 · 04:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 18:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 22 · 20:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 22 · 10:24 UTC
The data catch-up is completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 06:30 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 03:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 07:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 22 · 17:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 20 · 03:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 19 · 19:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 19 · 19:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 19 · 14:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 19 · 14:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 21 · 14:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 21 · 14:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 21 · 04:30 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 19 · 12:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 16 · 12:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 17 · 17:30 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 21:31 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 21:30 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 04:30 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 14 · 20:17 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 14 · 20:17 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 15:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 21 · 13:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 21 · 17:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 17:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 21 · 21:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 14 · 09:01 UTC
The data catch-up is complete.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 25 · 16:30 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 07:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 22 · 22:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 25 · 19:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 25 · 05:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 24 · 14:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 24 · 14:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 13 · 06:57 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 16 · 14:15 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 16 · 14:15 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 10 · 10:00 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 8 · 05:04 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 25 · 19:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 25 · 05:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 24 · 22:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 24 · 14:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 6 · 00:36 UTC
Dear Customers, We experienced intermittent failures with the Tax Calculation feature for SOAP and REST API services in the OCI AMER PROD environment between 1:47 PM CT and 6:48 PM CT. The issue has been mitigated and services are operating normally. We apologize for any inconvenience this may have caused and appreciate your understanding and patience. Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 16 · 01:25 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 16 · 01:25 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 7 · 05:37 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 16 · 01:26 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
ResolvedOct 16 · 01:26 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
resolvedOct 3 · 07:37 UTC
This incident has been resolved.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 27 · 11:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 27 · 00:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 26 · 16:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 11:02 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 20 · 05:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 20 · 03:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 11:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 23 · 00:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 22 · 16:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 21 · 11:01 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.
CompletedOct 18 · 22:00 UTC
The scheduled maintenance has been completed.
Reported by Thomson Reuters Corporates on their status page.