Telna Incident History

Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: The cloud infrastructure provider incident has been fully resolved. Following the initial fix, we conducted thorough monitoring and analysis with our cloud provider partner to ensure network performance was completely stabilized. This comprehensive verification process ensured the stability and reliability of our platform before we confirmed full resolution. Service Impact: Connectivity has been restored to normal levels. All services are operating as expected. We appreciate your patience during this incident and the extended resolution period. Regards, Telna Support

Hello, This is to update you regarding the following incident: Incident Status: Recovery Description: We are in the recovery phase following a cloud infrastructure provider incident. Complete restoration is underway, and we expect to return to normal operations shortly. Service Impact: Customers should see improved connectivity and more stable data sessions. Some intermittent issues may still occur during recovery. We are continuously monitoring the situation and maintaining active communication with our cloud provider's NOC team to expedite complete resolution. We will provide updates as additional information becomes available. Regards, Telna Support

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: We are experiencing service degradation due to an ongoing issue with our cloud infrastructure provider. The provider's technical team are working to resolve the issue. Service Impact: Customers may experience intermittent connectivity issues, difficulty establishing new data sessions, or service unavailability during this time. Existing active sessions may also be affected. We are continuously monitoring the situation and maintaining active communication with our cloud provider's NOC team. We will provide updates as additional information becomes available. Regards, Telna Support

Hello,This is to update you regarding the following incident:Incident Status: ResolvedDescription: The cloud infrastructure provider incident has been fully resolved. Following the initial fix, we conducted thorough monitoring and analysis with our cloud provider partner to ensure network performance was completely stabilized.This comprehensive verification process ensured the stability and reliability of our platform before we confirmed full resolution.Service Impact: Connectivity has been restored to normal levels. All services are operating as expected.We appreciate your patience during this incident and the extended resolution period. Regards,Telna Support

Hello,This is to update you regarding the following incident:Incident Status: Recovery Description: We are in the recovery phase following a cloud infrastructure provider incident. Complete restoration is underway, and we expect to return to normal operations shortly.Service Impact: Customers should see improved connectivity and more stable data sessions. Some intermittent issues may still occur during recovery. We are continuously monitoring the situation and maintaining active communication with our cloud provider's NOC team to expedite complete resolution.We will provide updates as additional information becomes available.Regards,Telna Support

Hello,This is to update you regarding the following incident:Incident Status: InvestigatingDescription: We are experiencing service degradation due to an ongoing issue with our cloud infrastructure provider. The provider's technical team are working to resolve the issue.Service Impact: Customers may experience intermittent connectivity issues, difficulty establishing new data sessions, or service unavailability during this time. Existing active sessions may also be affected.We are continuously monitoring the situation and maintaining active communication with our cloud provider's NOC team. We will provide updates as additional information becomes available.Regards,Telna Support

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing maintenance at this time. There could be connectivity intermittence while performing the activities

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing scheduled maintenance during this time.Expected Customer Impact:No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability