Telesign System Incident History

1. resolvedSep 7 · 15:46 UTC

   Start Time: 06:48 AM PDT - 09/07/2026 End Time: 08:30 AM PDT - 09/07/2026 Previously reported issues with 2-Way SMS delivery toward Belgium have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com. SF 01232472

Reported by Telesign System on their status page.

1. investigatingSep 7 · 12:28 UTC

   Start Time: 12:00 PM PDT - 09/07/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01232420

Reported by Telesign System on their status page.

1. resolvedSep 7 · 01:01 UTC

   Start Time: 06:30PM PDT - 09/06/2026 End Time: 07:30PM PDT - 09/06/2026 We received notification that the network issues previously reported by Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01232173

Reported by Telesign System on their status page.

1. resolvedSep 6 · 20:58 UTC

   Dear Customers and Partners, The disruption of service for our Phone ID and SMS products has now been resolved. Date: 09/06/2026 Start Time: 12:05 PM PDT End Time: 12:22 PM PDT Our network operations team is still investigating the network degradation that caused the delay in SMS delivery. We will provide additional information once we have completed the investigation. We sincerely apologize for the inconvenience this may have caused you. If you have any questions, please contact us at support@telesign.com.

Reported by Telesign System on their status page.

1. resolvedSep 6 · 19:51 UTC

   Start Time: 7:50 PM PDT - 09/05/26 End Time: 10:36 AM PDT - 09/06/26 We received notification that the network issues previously reported by ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) from Mexico (MX) have been resolved. ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080)end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. resolvedSep 6 · 12:59 UTC

   Start Time: 3:54 AM PDT - 9/6/26 End Time: 5:33 AM PDT - 9/6/26 We received notification that the network issues previously reported by Ooredoo (Wataniya) (603/03) from Algeria (DZ) have been resolved. Ooredoo (Wataniya) (603/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01232055

Reported by Telesign System on their status page.

1. resolvedSep 6 · 12:54 UTC

   Start Time: 12:57 AM PDT - 09/06/26 End Time: 5:44 AM PDT - 09/06/26 We received notification that the network issues previously reported by Entel Peru S.A. (716/07;17;31) from Peru (PE) have been resolved. Entel Peru S.A. (716/07;17;31) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01232022

Reported by Telesign System on their status page.

1. investigatingSep 4 · 11:20 UTC

   Start Time: 03:15 AM PST - 09/04/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward South Africa (ZA) - Vodacom (655/01). Please note that all DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01231333

Reported by Telesign System on their status page.

1. resolvedSep 5 · 19:40 UTC

   Start Time: 09:00 AM PDT - 9/5/26 End Time: 11:10 AM PDT - 9/5/26 We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01231883

Reported by Telesign System on their status page.

1. resolvedSep 5 · 18:28 UTC

   Start Time: 5:05 AM PDT - 09/05/26 End Time: 10:28 AM PDT - 09/05/26 We received notification that the network issues previously reported by ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) from Mexico (MX) have been resolved. ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01231829

Reported by Telesign System on their status page.

1. identifiedSep 4 · 07:24 UTC

   Start Time: 06:00 UTC End Time: Ongoing We received notification from our partner that Sim Swap, Contact Match and Subscriber Status is currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

Reported by Telesign System on their status page.

1. resolvedSep 4 · 04:44 UTC

   Start Time: 03:13 PM PDT - 09/03/26 End Time: 09:07 PM PDT - 09/03/26 We received notification that the network issues previously reported by Unitel (631/02) from Angola (AO) have been resolved. Unitel (631/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01231012

Reported by Telesign System on their status page.

1. resolvedSep 3 · 19:47 UTC

   ssue: Operator - Claro Comunicacion Celular S.A (Comcel S.A) (732/101) Quality degradation Start Time: 09:00 PT - 09/03/26 End Time: 12:45 PT- 09/03/26 Summary: We received notification that Claro Comunicacion Celular S.A (Comcel S.A) (732/101) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01230858

Reported by Telesign System on their status page.

1. resolvedSep 3 · 07:06 UTC

   Start Time: 8:47 PM PDT - 09/02/26 End Time: 11:38 PM PDT - 09/02/26 We received notification that the network issues previously reported by Cellcom Israel Ltd. (425/02;15) from Israel (IL) have been resolved. Cellcom Israel Ltd. (425/02;15) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01230364

Reported by Telesign System on their status page.

1. resolvedSep 3 · 06:38 UTC

   Start Time: 09:46PM PDT - 09/01/26 End Time: 10:40PM PDT - 09/02/26 We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar (724/07;32;33;34) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01229503

Reported by Telesign System on their status page.

1. resolvedSep 3 · 06:19 UTC

   Start Time: 9:39 PM PST - 02/09/26 End Time: 10:52 PM PST - 02/09/26 We received notification that the network issues previously reported by ANTEL (748/01) from Uruguay (UY) have been resolved. ANTEL (748/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01230390

Reported by Telesign System on their status page.

1. resolvedSep 2 · 21:03 UTC

   Start Time: 7:45 AM PDT - 09/01/26 End Time: 9:01 AM PDT - 09/01/26 We received notification that the network issues previously reported by Wataniya Mobile (425/06) from Palestine (PS) have been resolved. Wataniya Mobile (425/06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01229109

Reported by Telesign System on their status page.

1. resolvedSep 2 · 20:59 UTC

   Start Time: 08:30 AM PDT - 09/02/26 End Time: 1:38 PM PT - 09/02/26 We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. resolvedSep 2 · 11:40 UTC

   Start Time: 03:48 PM PST - 08/31/26 End Time: 02:43 PM PST - 09/02/26 Previously reported issues with 2-Way SMS delivery toward Mexico (MX) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com. SF 01228645

Reported by Telesign System on their status page.

1. resolvedSep 1 · 09:20 UTC

   Start Time: 07:00 AM PDT - 08/26/26 End Time: 01:57 AM PDT - 09/01/26 Previously reported issues with 2-Way SMS delivery toward United Arab Emirates (AE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com. SF 01226634

Reported by Telesign System on their status page.

1. resolvedAug 31 · 23:12 UTC

   Start Time: 14;54 PDT - 08/31/26 End Time: 15;54 PDT - 08/31/26 We received notification that the network issues previously reported by Telefonica Moviles Argentina SA (Movistar) from Argentina (AR have been resolved. Telefonica Moviles Argentina SA (Movistar) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01228649]

Reported by Telesign System on their status page.

1. resolvedAug 31 · 06:32 UTC

   Date: 08/30/26 Start Time: 07:13 PDT End Time: 20:11 PDT We received notification that the network issues previously reported by Colombia (CO) - Multiple MNO's from Colombia (CO) have been resolved. Multiple MNO's end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

Reported by Telesign System on their status page.

1. resolvedAug 29 · 14:52 UTC

   Start Time: 1:18 PM PST - 8/28/26 End Time: 07:17 PM PST - 8/29/26 We received notification that the network issues previously reported by (Wataniya) (419/03) from Kuwait (KW) have been resolved. (Wataniya) (419/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01227641

Reported by Telesign System on their status page.

1. resolvedAug 29 · 05:10 UTC

   Start Time: 07:37 AM PST - 08/28/26 End Time: 19:17 PM PST - 08/28/26 We received notification that the network issues previously reported by Multiple Operators from Colombia (CO) have been resolved. Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01227544

Reported by Telesign System on their status page.

1. resolvedAug 29 · 00:35 UTC

   Start Time: 08:35 AM PST - 08/28/26 End Time: 05:30 PM PST - 08/28/26 We received notification that the network issues previously reported by Multiple MNOs from Malaysia (MY) have been resolved. Multiple MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF

Reported by Telesign System on their status page.

1. resolvedAug 28 · 05:18 UTC

   Date: 08/27/26 Start Time: 23:00 PDT End Time:23:50 PDT We received notification that the network issues previously reported by All MNOs from United States have been resolved. All MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

Reported by Telesign System on their status page.

1. CompletedAug 28 · 01:40 UTC

   The scheduled maintenance has been completed.

Reported by Telesign System on their status page.

1. InvestigatingAug 27 · 11:19 UTC

   Start Time: 07:00 am PDT - 08/26/16End Time: OngoingWe are currently experiencing issues with 2-Way SMS delivery toward United Arab Emirates (AE). Please note that all DLC and DSC are impacted.Our team is investigating this issue and we will inform you once we come to a resolution.SF 01226627

Reported by Telesign System on their status page.

1. In progressAug 27 · 09:36 UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Reported by Telesign System on their status page.

1. resolvedAug 26 · 08:58 UTC

   Start Time: 00:05AM PDT - 08/26/2026 End Time: 01:38AM PDT - 08/26/2026 We received notification that the network issues previously reported by Orange (IDEA Centertel) from Poland (PL) have been resolved. Orange (IDEA Centertel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01225762

Reported by Telesign System on their status page.

1. ResolvedAug 26 · 08:58 UTC

   Start Time: 00:05AM PDT - 08/26/2026End Time: 01:38AM PDT - 08/26/2026We received notification that the network issues previously reported by Orange (IDEA Centertel) from Poland (PL) have been resolved. Orange (IDEA Centertel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01225762

Reported by Telesign System on their status page.

1. resolvedAug 26 · 08:43 UTC

   Date: 08/25/2026 Start Time: 02:05 AM PST End Time: 22: 13 PM PST We received notification from our partner that the issue previously noticed in Australia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. ResolvedAug 26 · 08:43 UTC

   Date: 08/25/2026Start Time: 02:05 AM PSTEnd Time: 22: 13 PM PST We received notification from our partner that the issue previously noticed in Australia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. CompletedAug 25 · 09:00 UTC

   The scheduled maintenance has been completed.

Reported by Telesign System on their status page.

1. resolvedAug 24 · 06:57 UTC

   Start Time: 07:23PM PDT - 08/23/26 End Time: 09:10PM PDT - 08/23/26 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01224542]

Reported by Telesign System on their status page.

1. ResolvedAug 24 · 06:57 UTC

   Start Time: 07:23PM PDT - 08/23/26End Time: 09:10PM PDT - 08/23/26We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF[01224542]

Reported by Telesign System on their status page.

1. resolvedAug 24 · 04:37 UTC

   Start Time: 10:45 AM PST - 08/23/26 End Time: 09:00 PM PST - 08/23/26 We received notification that the network issues previously reported by Tunisia TUNISIANA S.A. (605/03) from Tunisia (TN) have been resolved. TUNISIANA S.A. (605/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01224475

Reported by Telesign System on their status page.

1. ResolvedAug 24 · 04:37 UTC

   Start Time: 10:45 AM PST - 08/23/26End Time: 09:00 PM PST - 08/23/26We received notification that the network issues previously reported by Tunisia TUNISIANA S.A. (605/03) from Tunisia (TN) have been resolved. TUNISIANA S.A. (605/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01224475

Reported by Telesign System on their status page.

1. resolvedAug 20 · 13:36 UTC

   Issue: US - Multiple Operators - Quality degradation - RESOLVED Start Time: 05:00AM PDT - 20/08/2020 End Time: 05:57AM PDT - 20/08/2020 Summary: We are no longer experiencing quality degradation toward United States (US) Multiple Operators. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly. We'd like to apologize for any inconvenience this may have caused. If you have any questions, please contact support@telesign.com. SF 01223142

Reported by Telesign System on their status page.

1. ResolvedAug 20 · 13:36 UTC

   Issue: US - Multiple Operators - Quality degradation - RESOLVEDStart Time: 05:00AM PDT - 20/08/2020End Time: 05:57AM PDT - 20/08/2020Summary:We are no longer experiencing quality degradation toward United States (US) Multiple Operators.End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.We'd like to apologize for any inconvenience this may have caused.If you have any questions, please contact support@telesign.com.SF 01223142

Reported by Telesign System on their status page.

1. resolvedAug 20 · 09:38 UTC

   Start Time: 10:34PM PDT - 08/19/26 End Time: 1:30AM PDT - 08/20/26 We received notification that the network issues previously reported by Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222879

Reported by Telesign System on their status page.

1. ResolvedAug 20 · 09:38 UTC

   Start Time: 10:34PM PDT - 08/19/26End Time: 1:30AM PDT - 08/20/26We received notification that the network issues previously reported by Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01222879

Reported by Telesign System on their status page.

1. resolvedAug 20 · 08:59 UTC

   Start Time: 12:16 AM PDT - 08/20/26 End Time: 01:25 AM PDT - 08/20/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222986

Reported by Telesign System on their status page.

1. ResolvedAug 20 · 08:59 UTC

   Start Time: 12:16 AM PDT - 08/20/26End Time: 01:25 AM PDT - 08/20/26We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01222986

Reported by Telesign System on their status page.

1. resolvedAug 19 · 22:13 UTC

   Start Time: 12:19 PM PST - 08/19/26 End Time: 20:52 PM PST - 08/19/26 We received notification that the network issues previously reported by Telekom (T-Mobile/D1) from Germany (DE) have been resolved. Telekom (T-Mobile/D1) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222733

Reported by Telesign System on their status page.

1. ResolvedAug 19 · 22:13 UTC

   Start Time: 12:19 PM PST - 08/19/26End Time: 20:52 PM PST - 08/19/26We received notification that the network issues previously reported by Telekom (T-Mobile/D1) from Germany (DE) have been resolved. Telekom (T-Mobile/D1) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01222733

Reported by Telesign System on their status page.

1. resolvedAug 19 · 19:37 UTC

   Start Time: 11:40AM PDT - 08/19/2026 Start Time: 12:30PM PDT - 08/19/2026 We received notification that the network issues previously reported by ANTEL (748/01) from Uruguay (UY) have been resolved. ANTEL (748/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222718

Reported by Telesign System on their status page.

1. ResolvedAug 19 · 19:37 UTC

   Start Time: 11:40AM PDT - 08/19/2026Start Time: 12:30PM PDT - 08/19/2026We received notification that the network issues previously reported by ANTEL (748/01) from Uruguay (UY) have been resolved. ANTEL (748/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01222718

Reported by Telesign System on their status page.

1. resolvedAug 19 · 15:01 UTC

   Start Time: 04:17 AM PDT - 08/19/26 End Time: 08:00 AM PDT - 08/19/26 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222522

Reported by Telesign System on their status page.

1. ResolvedAug 19 · 15:01 UTC

   Start Time: 04:17 AM PDT - 08/19/26End Time: 08:00 AM PDT - 08/19/26We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01222522

Reported by Telesign System on their status page.

1. resolvedAug 19 · 10:56 UTC

   Start Time: 2:15 AM PDT - 08/19/26 End Time: 3:21 AM PDT - 08/19/26 We received notification that the network issues previously reported by BASE (KPN) (206/20) from Belgium (BE) have been resolved. BASE (KPN) (206/20) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222468

Reported by Telesign System on their status page.

1. ResolvedAug 19 · 10:56 UTC

   Start Time: 2:15 AM PDT - 08/19/26End Time: 3:21 AM PDT - 08/19/26We received notification that the network issues previously reported by BASE (KPN) (206/20) from Belgium (BE) have been resolved. BASE (KPN) (206/20) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01222468

Reported by Telesign System on their status page.

1. resolvedAug 19 · 08:58 UTC

   Date: 08/18/26 Start Time: 10:15 PM PDT - 08/18/26 End Time: 1:25 AM PDT - 08/19/26 We received notification that the network issues previously reported by Multiple operators from Colombia (CO) have been resolved. Colombia (CO) - Multiple operator end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. ResolvedAug 19 · 08:58 UTC

   Date: 08/18/26Start Time: 10:15 PM PDT - 08/18/26End Time: 1:25 AM PDT - 08/19/26We received notification that the network issues previously reported by Multiple operators from Colombia (CO) have been resolved. Colombia (CO) - Multiple operator end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. CompletedAug 19 · 03:15 UTC

   The scheduled maintenance has been completed.

Reported by Telesign System on their status page.

1. resolvedAug 18 · 23:45 UTC

   Start Time: 2:52PM PDT - 8/18/26 End Time: 3:08PM PDT - 8/18/26 We received notification that the network issues previously reported by Claro Comunicacion Celular S.A (Comcel S.A) (732/101) from Colombia (CO) have been resolved. [OPERATOR NAME] end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222254

Reported by Telesign System on their status page.

1. ResolvedAug 18 · 23:45 UTC

   Start Time: 2:52PM PDT - 8/18/26End Time: 3:08PM PDT - 8/18/26We received notification that the network issues previously reported by Claro Comunicacion Celular S.A (Comcel S.A) (732/101) from Colombia (CO) have been resolved. [OPERATOR NAME] end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01222254

Reported by Telesign System on their status page.

1. resolvedAug 18 · 19:00 UTC

   Start Time: 10:46 AM PST- 08/18/26 End Time: 11:45 AM PST- 08/18/26 We received notification that the network issues previously reported by Tele2 (250/03;05;09;12;17;19;20;38;39;42;56) from Russia (RU) have been resolved. Tele2 (250/03;05;09;12;17;19;20;38;39;42;56) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222153

Reported by Telesign System on their status page.

1. ResolvedAug 18 · 19:00 UTC

   Start Time: 10:46 AM PST- 08/18/26End Time: 11:45 AM PST- 08/18/26We received notification that the network issues previously reported by Tele2 (250/03;05;09;12;17;19;20;38;39;42;56) from Russia (RU) have been resolved. Tele2 (250/03;05;09;12;17;19;20;38;39;42;56) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01222153

Reported by Telesign System on their status page.

1. resolvedAug 18 · 12:05 UTC

   Start Time: 02:51AM PDT - 08/18/26 End Time: 04:44AM PDT - 08/18/26 We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01221875

Reported by Telesign System on their status page.

1. ResolvedAug 18 · 12:05 UTC

   Start Time: 02:51AM PDT - 08/18/26End Time: 04:44AM PDT - 08/18/26We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01221875

Reported by Telesign System on their status page.

1. CompletedAug 18 · 12:00 UTC

   The scheduled maintenance has been completed.

Reported by Telesign System on their status page.

1. resolvedAug 18 · 06:24 UTC

   Start Time: 09:21PM PDT - 08/17/26 End Time: 10:37PM PDT - 08/17/26 We received notification that the network issues previously reported by Max Mobile (T-Mobile) (232/03) from Austria (AT) have been resolved. Max Mobile (T-Mobile) (232/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01221741

Reported by Telesign System on their status page.

1. ResolvedAug 18 · 06:24 UTC

   Start Time: 09:21PM PDT - 08/17/26End Time: 10:37PM PDT - 08/17/26We received notification that the network issues previously reported by Max Mobile (T-Mobile) (232/03) from Austria (AT) have been resolved. Max Mobile (T-Mobile) (232/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01221741

Reported by Telesign System on their status page.

1. CompletedAug 17 · 12:00 UTC

   The scheduled maintenance has been completed.

Reported by Telesign System on their status page.

1. resolvedAug 17 · 05:24 UTC

   Start Time: 2:40 PM PDT - 08/15/26 End Time: 10:23 PM PDT - 08/16/26 Previously reported issues with 2-Way SMS delivery toward China (CN) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com. SF 01220809

Reported by Telesign System on their status page.

1. ResolvedAug 17 · 05:24 UTC

   Start Time: 2:40 PM PDT - 08/15/26End Time: 10:23 PM PDT - 08/16/26Previously reported issues with 2-Way SMS delivery toward China (CN) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.SF 01220809

Reported by Telesign System on their status page.

1. CompletedAug 17 · 04:00 UTC

   The scheduled maintenance has been completed.

Reported by Telesign System on their status page.

1. resolvedAug 15 · 21:57 UTC

   Start Time: 09:28 PM PST - 08/14/26 End Time: 1:28 PM PST - 08/15/26 We received notification that the network issues previously reported by Irancell (MTN) (432/35) from Iran (IR) have been resolved. Irancell (MTN) (432/35) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01220570

Reported by Telesign System on their status page.

1. ResolvedAug 15 · 21:57 UTC

   Start Time: 09:28 PM PST - 08/14/26End Time: 1:28 PM PST - 08/15/26We received notification that the network issues previously reported by Irancell (MTN) (432/35) from Iran (IR) have been resolved. Irancell (MTN) (432/35) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01220570

Reported by Telesign System on their status page.

1. resolvedAug 15 · 18:32 UTC

   Start Time: 08:18AM PT - 08/15/26 End Time: 11:31AM PT - 08/15/26 We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01220745

Reported by Telesign System on their status page.

1. resolvedAug 15 · 15:32 UTC

   Start Time: 07:50 AM PT - 08/06/26 End Time: 00:20 AM PT - 08/10/26 Previously reported issues with 2-Way SMS delivery toward Italy (IT) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com. SF01216033

Reported by Telesign System on their status page.

1. ResolvedAug 15 · 15:32 UTC

   Start Time: 07:50 AM PT - 08/06/26End Time: 00:20 AM PT - 08/10/26Previously reported issues with 2-Way SMS delivery toward Italy (IT) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.SF01216033

Reported by Telesign System on their status page.

1. CompletedAug 14 · 05:30 UTC

   The scheduled maintenance has been completed.

Reported by Telesign System on their status page.

1. resolvedAug 13 · 12:03 UTC

   Start Time: 2:55 AM PDT - 08/13/26 End Time: 4:38 AM PDT - 08/13/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01219447

Reported by Telesign System on their status page.

1. ResolvedAug 13 · 12:03 UTC

   Start Time: 2:55 AM PDT - 08/13/26End Time: 4:38 AM PDT - 08/13/26We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01219447

Reported by Telesign System on their status page.

1. CompletedAug 13 · 12:00 UTC

   The scheduled maintenance has been completed.

Reported by Telesign System on their status page.

1. resolvedAug 13 · 11:59 UTC

   Start Time: 3:15 AM PST - 08/13/26 End Time: 4:25 AM PST - 08/13/26 We received notification that the network issues previously reported by Dito Telecommunity (515/66) from Philippines (PH) have been resolved. Dito Telecommunity (515/66) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01219469

Reported by Telesign System on their status page.

1. ResolvedAug 13 · 11:59 UTC

   Start Time: 3:15 AM PST - 08/13/26End Time: 4:25 AM PST - 08/13/26We received notification that the network issues previously reported by Dito Telecommunity (515/66) from Philippines (PH) have been resolved. Dito Telecommunity (515/66) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01219469

Reported by Telesign System on their status page.

1. resolvedAug 13 · 11:34 UTC

   Start Time: 2:48 AM PDT - 08/13/26 End Time: 4 AM PDT - 08/13/26 We received notification that the network issues previously reported by Netcom - Telia (242/02;05) from Norway (NO) have been resolved. Netcom - Telia (242/02;05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01219444

Reported by Telesign System on their status page.

1. ResolvedAug 13 · 11:34 UTC

   Start Time: 2:48 AM PDT - 08/13/26End Time: 4 AM PDT - 08/13/26We received notification that the network issues previously reported by Netcom - Telia (242/02;05) from Norway (NO) have been resolved. Netcom - Telia (242/02;05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.SF 01219444

Reported by Telesign System on their status page.

1. resolvedAug 13 · 10:52 UTC

   Date: 08/12/26 Start Time: 02:10 PM PDT End Time: 04:30 PM PDT We received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. ResolvedAug 13 · 10:52 UTC

   Date: 08/12/26Start Time: 02:10 PM PDTEnd Time: 04:30 PM PDTWe received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. resolvedAug 13 · 08:00 UTC

   Issue: US Operator - All MNOs Quality degradation Date: 08/12/2026 Start Time: 09:30 PM PST 08/12/26 End Time: 09:45 PM PST 08/12/26 Summary: Quality degradation towards all MNOs has been resolved. SMS delivery is now operating normally. We apologize for any inconvenience caused and appreciate your patience. If you have any questions, please contact support@telesign.com.

Reported by Telesign System on their status page.

1. ResolvedAug 13 · 08:00 UTC

   Issue: US Operator - All MNOs Quality degradationDate: 08/12/2026Start Time: 09:30 PM PST 08/12/26End Time: 09:45 PM PST 08/12/26Summary:Quality degradation towards all MNOs has been resolved. SMS delivery is now operating normally. We apologize for any inconvenience caused and appreciate your patience.If you have any questions, please contact support@telesign.com.

Reported by Telesign System on their status page.

1. resolvedAug 12 · 08:26 UTC

   Please note that the issue with Summary reports in Teleportal not accurately showing the number of requests sent has been resolved.

Reported by Telesign System on their status page.

1. resolvedAug 12 · 05:50 UTC

   Date: 08/11/25 Start Time: 15:43 PM PDT End Time: 21:38 PM PDT We received notification from our partner that the issue previously noticed in United Kingdom (GB) - Hutchison 3G UK Ltd has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. resolvedAug 11 · 22:05 UTC

   Start Time: 12:45 PM PDT - 8/11/26 End Time: 1:52 PM PDT - 8/11/26 We received notification that the network issues previously reported by ATT Mobility (310/016;030;150;170;280;380;410;670) from United States (US) have been resolved. ATT Mobility (310/016;030;150;170;280;380;410;670) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Reported by Telesign System on their status page.

1. resolvedAug 11 · 15:39 UTC

   Start Time: 12:25 AM PST 08/11/2026 End Time: 08:01 AM PST 08/11/2026 We received notification that the network issues previously reported by Compania Dominicana de Telefonos S.A. (CLARO GSM) (370/02) from Dominican Republic (DO) have been resolved. Compania Dominicana de Telefonos S.A. (CLARO GSM) (370/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01217970

Reported by Telesign System on their status page.

1. resolvedAug 11 · 01:40 UTC

   Start Time: 07:35 AM PST - 08/08/26 End Time: 12:40 PM PST - 08/10/26 Previously reported issues with 2-Way SMS delivery toward Australia (AU) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com. SF 01217003

Reported by Telesign System on their status page.

1. resolvedAug 10 · 13:48 UTC

   Please note that the issue with Summary reports in Teleportal not accurately showing the number of requests sent has been resolved.

Reported by Telesign System on their status page.

1. resolvedAug 9 · 09:57 UTC

   Issue: Operator - Airtel Quality degradation Start Time: 2:00 AM PDT - 08/09/26 End Time: 2:50 AM PDT - 08/09/26 We received notification that the network issues previously reported by Airtel have been resolved. Airtel end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01217154

Reported by Telesign System on their status page.

1. resolvedAug 9 · 08:11 UTC

   Start Time: 11:22 PM PDT - 08/08/26 End Time: 12:35 AM PDT - 08/09/26 We received notification that the network issues previously reported by Vodacom (655/01) from South Africa (ZA) have been resolved. Vodacom (655/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01217133

Reported by Telesign System on their status page.

1. resolvedAug 8 · 21:25 UTC

   Start Time: 10:14 AM PST - 08/08/26 End Time: 12:52 PM PST - 08/08/26 We received notification that the network issues previously reported by MTN Uganda (641/10) from Uganda (UG) have been resolved. MTN Uganda (641/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01217024

Reported by Telesign System on their status page.