SWIVEL Incident History

SWIVEL is currently operational with all systems functioning normally.

Last checked Jul 21, 2026 11:20 PM UTC from SWIVEL's official status page

Incident History

Showing incidents from the last 15 days

Jul 17, 2026

Report: "Intermittent processing errors on SWIVEL Self-Serve and Staff-Assisted Channels"

Last update Jul 17, 2026 @ 1:59 PM UTC

resolvedJul 17, 2026 @ 1:59 PM UTC

The issue affecting payment processing has been resolved, and services are operating normally. We have validated system performance and will continue routine monitoring to ensure ongoing stability.

monitoringJul 17, 2026 @ 1:42 PM UTC

We identified and mitigated an issue that was impacting a subset of payment processing requests. Services have been restored, and we continue to monitor performance to ensure ongoing stability.

investigatingJul 17, 2026 @ 11:00 AM UTC

SWIVEL has received reports of processing errors on both staff-assisted and self-serve channels. We are actively investigating the issue.