SwissBorg Incident History
SwissBorg is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Infrastructure partner outage affecting Web App and wallet verification procedure"
Last updateThis incident has been resolved.
We are experiencing a temporary outage with an infrastructure provider used by the SwissBorg Web App and for wallet verifications. Web App: The Web App is currently unavailable. Our mobile app remains fully operational. Wallet Verifications: Your deposits and withdrawals are not restricted in any way. However, when attempting to verify a wallet address users may see an error message - "Internal Server Error" In this case, you may simply restart the withdrawal procedure and instead of tapping the verify wallet button, select unverified address from the list, and you will be able to withdraw as normal. Similarly, for accepting a deposit from your self-hosted wallet, you may use the “manual verification” option. Our support team remains at your disposal for any questions. We apologise for any inconvenience caused.
Report: "BORGY Earn strategy temporarily paused"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
Subscriptions and redemptions for the BORGY Earn strategy are temporarily paused while we investigate and correct a reward distribution discrepancy. We will provide further updates as we have them.
Report: "Call Authenticator outage"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Call Authenticator outage"
Last updateThis incident has been resolved.
We are currently investigating this issue.