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SurveyMonkey Incident History

Operational

surveymonkey.com 1 component

checked Sep 11, 2026 1:12 PM UTC · SurveyMonkey's official status page

SurveyMonkey is up and running.

SurveyMonkey is currently operational with all systems functioning normally.

All components operational

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SurveyMonkey incident history

9 reports published by SurveyMonkey in the last 30 days

When SurveyMonkey breaks, it is typically resolved in 1h 33m — median across 9 resolved incidents over 90 days.

September 11, 2026

Adding contacts on the contacts page didn't work

Last update
  1. resolvedSep 11 · 05:00 UTC

    Adding contacts to the SurveyMonkey contacts page and to email invitations didn't work

Reported by SurveyMonkey on their status page.

September 3, 2026

Possible service degradation due to AWS outage

Last update
  1. resolvedSep 3 · 23:37 UTC

    This incident has been resolved.

Reported by SurveyMonkey on their status page.

August 31, 2026

Problem with AI features

Last update
  1. resolvedAug 31 · 14:01 UTC

    This issue is resolved

Reported by SurveyMonkey on their status page.

August 28, 2026

Customers who have surveys shared with them may run into errors accessing the quick create chat feature

Last update
  1. resolvedAug 28 · 17:27 UTC

    This incident has been resolved.

Reported by SurveyMonkey on their status page.

August 21, 2026

SME rewards users not getting bounty in some cases

Last update
  1. resolvedAug 21 · 13:25 UTC

    This incident has been resolved.

Reported by SurveyMonkey on their status page.

August 19, 2026

Blank page for Multi-Survey Analysis

Last update
  1. resolvedAug 19 · 17:37 UTC

    This incident has been resolved.

Reported by SurveyMonkey on their status page.

New responses delayed or not showing on Analyze page

Last update
  1. resolvedAug 19 · 01:17 UTC

    This incident has been resolved.

Reported by SurveyMonkey on their status page.

August 18, 2026

Excel/CSV Exports are failing

Last update
  1. resolvedAug 18 · 01:03 UTC

    This incident has been resolved.

Reported by SurveyMonkey on their status page.

August 12, 2026

Responses to slider question type are intermittently not recorded when survey is taken on mobile

Last update
  1. resolvedAug 12 · 23:46 UTC

    This incident has been resolved.

Reported by SurveyMonkey on their status page.