Suralink logo and current status indicator

Suralink Incident History

Operational

suralink.com ↗4 top-level components

checked Oct 30, 2026 3:53 PM UTC · Suralink's official status page

Suralink is up and running.

Suralink is currently operational with all systems functioning normally.

All components operational

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Suralink incident history

6 reports published by Suralink in the last 30 days

When Suralink breaks, it is typically resolved in 1h 2m — median across 3 resolved incidents over 30 days.

October 22, 2026

Creating a Report is unavailable

Last update
  1. resolvedOct 22 · 22:05 UTC

    The issue that was preventing the Create Report button from appearing on the Clients Page has been resolved; we apologize for the inconvenience, and appreciate your patience.

Reported by Suralink on their status page.

Creating a Report is unavailable

Last update
  1. ResolvedOct 22 · 22:05 UTC

    The issue that was preventing the Create Report button from appearing on the Clients Page has been resolved; we apologize for the inconvenience, and appreciate your patience.

Reported by Suralink on their status page.

October 21, 2026

Addressing World-Wide PHP Vulnerability

Last update
  1. resolvedOct 21 · 23:17 UTC

    Good news: the fix for today's PHP vulnerability has been tested and is in place in all of our global regions, and Suralink is back online. As we mentioned earlier, we did not see any suspicious traffic or activity. Taking the site down was a precaution, and nothing has changed with your data. Thank you for your patience and partnership today. If you have any questions, please reach out to support@suralink.com and we'll be happy to help.

Reported by Suralink on their status page.

Addressing World-Wide PHP Vulnerability

Last update
  1. ResolvedOct 21 · 23:17 UTC

    Good news: the fix for today's PHP vulnerability has been tested and is in place in all of our global regions, and Suralink is back online.As we mentioned earlier, we did not see any suspicious traffic or activity. Taking the site down was a precaution, and nothing has changed with your data.Thank you for your patience and partnership today. If you have any questions, please reach out to support@suralink.com and we'll be happy to help.

Reported by Suralink on their status page.

October 12, 2026

Degraded Performance - US Region

Last update
  1. resolvedOct 12 · 20:42 UTC

    The degraded performance issues in the Suralink application have been resolved. We apologize for the inconvenience and appreciate your patience.

Reported by Suralink on their status page.

September 30, 2026

Login Issues - US Region

Last update
  1. resolvedSep 30 · 21:27 UTC

    The login issues in the US region have been resolved. We apologize for the inconvenience and appreciate your patience.

Reported by Suralink on their status page.