Google cloud provider: Multiple services are experiencing issues in the europe-west2 region.
Last updateresolvedOct 20 · 15:53 UTC
This incident has been resolved.
Reported by Starburst Galaxy on their status page.
checked Oct 26, 2026 7:57 AM UTC · Starburst Galaxy's official status page
Starburst Galaxy is up and running.
Starburst Galaxy is currently operational with all systems functioning normally.
All components operational
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Starburst Galaxy incident history
4 reports published by Starburst Galaxy in the last 30 days
When Starburst Galaxy breaks, it is typically resolved in 7h 16m — median across 1 resolved incidents over 30 days.
October 20, 2026
Google cloud provider: Multiple services are experiencing issues in the europe-west2 region.
Last updateResolvedOct 20 · 15:53 UTC
This incident has been resolved.
Reported by Starburst Galaxy on their status page.
October 13, 2026
Slow logins and query failures for some Galaxy clusters
Last updateresolvedOct 13 · 05:00 UTC
Between 03:20 and 07:20 UTC on October 13, 2026, some Starburst Galaxy users experienced degraded performance when connecting to their clusters. Password-based and token-based logins from Trino clients were very slow. Some queries failed with server errors (HTTP 500/504) while waiting for authentication. Logins through SSO and existing Galaxy UI sessions were largely unaffected. The cause was a slow response from an external dependency used during password-based authentication. The slow responses tied up our authentication service, and it could not keep up with incoming requests. We deployed a fix that restored normal login performance at 07:20 UTC. A permanent fix with additional safeguards was released later the same day and has been running without issue. No action is required from customers. We apologize for the inconvenience.
Reported by Starburst Galaxy on their status page.
Slow logins and query failures for some Galaxy clusters
Last updateResolvedOct 13 · 05:00 UTC
Between 03:20 and 07:20 UTC on October 13, 2026, some Starburst Galaxy users experienced degraded performance when connecting to their clusters. Password-based and token-based logins from Trino clients were very slow. Some queries failed with server errors (HTTP 500/504) while waiting for authentication. Logins through SSO and existing Galaxy UI sessions were largely unaffected.The cause was a slow response from an external dependency used during password-based authentication. The slow responses tied up our authentication service, and it could not keep up with incoming requests. We deployed a fix that restored normal login performance at 07:20 UTC. A permanent fix with additional safeguards was released later the same day and has been running without issue.No action is required from customers. We apologize for the inconvenience.
Reported by Starburst Galaxy on their status page.