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SPS Commerce Incident History

SPS Commerce is currently operational with all systems functioning normally.

Last checked Jul 21, 2026 11:52 PM UTC from SPS Commerce's official status page

Incident History

Showing incidents from the last 15 days

Report: "Document Processing Delay"

Last update
resolved

This incident has been resolved.

monitoring

The backlog of data is fully processed. We continue to isolate and recover failed documents.

monitoring

We are continuing to process a small backlog of data, but new documents entering the system are processing normally. Any documents that failed during the outage are being assessed for recovery.

monitoring

We are continuing to monitor for any further issues.

monitoring

The issue was identified and a fix was implemented. Recovery of the backlog of data is in process. Any failed documents are being isolated and determined for recovery.

identified

We are continuing to investigate the issue. The team is isolated the cause and we are working on a fix.

investigating

We are continuing to investigate this issue.

investigating

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

Report: "Document Processing Delay"

Last update
Resolved

This incident has been resolved.

Update

The backlog of data is fully processed. We continue to isolate and recover failed documents.

Update

We are continuing to process a small backlog of data, but new documents entering the system are processing normally. Any documents that failed during the outage are being assessed for recovery.

Update

We are continuing to monitor for any further issues.

Monitoring

The issue was identified and a fix was implemented. Recovery of the backlog of data is in process. Any failed documents are being isolated and determined for recovery.

Identified

We are continuing to investigate the issue. The team is isolated the cause and we are working on a fix.

Update

We are continuing to investigate this issue.

Investigating

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.