Spruce Health logo and current status indicator

Spruce Health Incident History

Operational

sprucehealth.com 10 components

checked Sep 11, 2026 4:23 PM UTC · Spruce Health's official status page

Spruce Health is up and running.

Spruce Health is currently operational with all systems functioning normally.

All components operational

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Spruce Health incident history

2 reports published by Spruce Health in the last 30 days

When Spruce Health breaks, it is typically resolved in 3h 49m — median across 2 resolved incidents over 90 days.

September 1, 2026

Call failures and delayed SMS and voicemail delivery

Last update
  1. resolvedSep 1 · 22:18 UTC

    We have confirmation from our telecommunications partner that their systems are fully operational. We are noticing the same on our end.

Reported by Spruce Health on their status page.

August 24, 2026

[RESOLVED] Delayed Inbox Updates in Spruce

Last update
  1. resolvedAug 25 · 00:00 UTC

    Resolved — This incident has been resolved.

    On August 24, 2026, Spruce Inbox intermittently failed to reflect the current state of conversations in real time, across three separate periods. During these windows, conversations were delayed in appearing or updating in the inbox, and unread counts could also be inaccurate — the two symptoms didn't always occur together, so a conversation could lag even when the unread count looked correct, and vice versa. This did not affect the ability to make or receive calls, or to send and receive messages; the issue was limited to how the inbox displayed and refreshed that activity.

    The issue was caused by a bug in inbox indexing introduced by a recent programming language runtime upgrade. A fix was deployed at 5:10 PM PT on August 24, and the inbox has been refreshing normally since.

    Affected periods (all times PT, August 24, 2026):

    • 12:11 PM – 1:05 PM
    • 1:39 PM – 1:55 PM
    • 2:50 PM – 3:05 PM

Reported by Spruce Health on their status page.