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Sprinklr Incident History

Degraded

sprinklr.com ↗32 top-level components

checked Oct 26, 2026 5:58 AM UTC · Sprinklr's official status page

Sprinklr has disruptions affecting America (Prod), America (Prod12), America (Prod2), and other components.

15 of 481 components currently report disruptions.

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Sprinklr incident history

8 reports published by Sprinklr in the last 30 days · 1 still open

When Sprinklr breaks, it is typically resolved in 32m — median across 1 resolved incidents over 30 days.

October 14, 2026

Emergency Maintenance – SFTP Service

Last update
  1. resolvedOct 14 · 08:09 UTC

    The emergency maintenance has been completed successfully. All affected services are operating normally, and no further impact is expected. If you continue to experience any issues, please reach out to the Sprinklr Support team. Thank you for your patience.

Reported by Sprinklr on their status page.

October 13, 2026

Potential Compute VM Issue

Last update
  1. resolvedOct 16 · 08:43 UTC

    The issue affecting compute VMs in the region has been reviewed in coordination with Microsoft Azure. The application remains stable, and no customer impact has been observed. As there are no further issues reported, the incident is being closed. Engineering team will continue to monitor the environment and address any recurrence if observed.

Reported by Sprinklr on their status page.

October 7, 2026

Listening Explorer / Quick Search – Intermittent Slowness

Ongoing · last update
  1. identifiedOct 7 · 18:11 UTC

    We are experiencing intermittent slowness in Listening Explorer/Quick Search within Sprinklr Insights. Our Engineering team is actively monitoring the issue and working to address these temporary disruptions. We are also working on a permanent fix to prevent recurrence. We will keep you updated on the progress.

Reported by Sprinklr on their status page.

October 5, 2026

Scheduled Maintenance – Developer Portal

Last update
  1. resolvedOct 13 · 07:16 UTC

    The scheduled maintenance for the Developer Portal has been completed successfully, and the portal is now available on the new platform.No impact to Sprinklr applications or customer-facing services was observed. Thank you for your patience and understanding.

Reported by Sprinklr on their status page.

October 4, 2026

Investigating – Certificate Expiry

Last update
  1. resolvedOct 4 · 05:36 UTC

    The issue has been resolved. The required updates and refresh actions have been completed, and the affected domain has been successfully validated. Services are operating normally, and no further impact has been observed. We will continue to monitor the environment to ensure continued stability.

Reported by Sprinklr on their status page.

October 2, 2026

Live Chat Service Disruption

Last update
  1. resolvedOct 2 · 12:05 UTC

    The Live Chat issue has been mitigated, and services have returned to normal. Customers should now be able to receive and handle incoming chat conversations normally. Engineering team has validated the recovery and will continue to monitor the service closely.

Reported by Sprinklr on their status page.

September 28, 2026

Email Publishing Failures in Prod 8

Last update
  1. resolvedSep 28 · 18:08 UTC

    Hi Team, We are reaching out to inform you that the issue affecting email publishing in Prod 8 has been resolved. Our Engineering team implemented the required fix, and email publishing is now functioning as expected. We will continue to monitor the service to ensure stability. If you encounter any further issues related to this incident, please contact the Sprinklr Support Team.

Reported by Sprinklr on their status page.

September 15, 2026

Planned Infrastructure Enhancement Activity for Prod15

Last update
  1. resolvedOct 5 · 15:06 UTC

    This incident has been resolved.

Reported by Sprinklr on their status page.