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Spotnana Incident History

Operational

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checked Sep 7, 2026 12:22 PM UTC · Spotnana's official status page

Spotnana is up and running.

Spotnana is currently operational with all systems functioning normally.

All components operational

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Spotnana incident history

7 reports published by Spotnana in the last 30 days

When Spotnana breaks, it is typically resolved in 3h 7m — median across 5 resolved incidents over 90 days.

September 3, 2026

Issue using Brex rewards as payment

Last update
  1. resolvedSep 3 · 22:47 UTC

    The reported issue has to do with the previously reported Accelya incident, no new incident could be identified - https://status.spotnana.com/incidents/5j8jkdr7v8zz

Reported by Spotnana on their status page.

Intermittent Air Ticketing Transaction Failures

Last update
  1. resolvedSep 3 · 17:00 UTC

    Accelya expected an issue impacting a subset of ticketing transactions, which resulted in intermittent transaction failures for some customers.

Reported by Spotnana on their status page.

September 1, 2026

Third-party Supplier Degradation – [Supplier] / - [Supplier Name] – Booking/Search Disruption

Last update
  1. resolvedSep 1 · 05:57 UTC

    Between {START_TIME_UTC} and {END_TIME_UTC}, users experienced {impact — e.g., failed bookings / degraded search / missing fares} due to an issue with our upstream supplier {SUPPLIER_NAME}. Impact - Affected functionality: {search / booking / cancellation / ...} - Affected users/regions: {e.g., all users booking on {supplier}, users in {region}} - Duration: {X hours Y minutes} Root cause {Brief supplier-side cause, e.g., "Supplier API returned elevated 5xx errors" / "Supplier authentication service outage"} Resolution Service was restored after {supplier} recovered on their side / after we failed over to {alternate path}. All systems have been fully operational since {RECOVERY_TIME_UTC}. Note: This incident is being posted retroactively for record-keeping.

Reported by Spotnana on their status page.

August 20, 2026

Hotel Search errors (Hotel Hub)

Last update
  1. resolvedAug 20 · 21:32 UTC

    On August 20, 2026, between 20:40 and 21:00 UTC, we detected an integration error with our partner, Hotel Hub, which impacted hotel search functionality for some users. The issue is now fully resolved, and all services have returned to normal operation. We are actively investigating the root cause and will implement measures to prevent a recurrence.

Reported by Spotnana on their status page.

August 11, 2026

Seat-mapping issues

Last update
  1. resolvedAug 11 · 10:48 UTC

    This incident has been resolved.

Reported by Spotnana on their status page.

Supplier down for few airlines

Last update
  1. resolvedAug 11 · 05:23 UTC

    There was an incident with one of our suppliers which impacted below Airlines intermittently. Aegean Olympic Airlines Aegean Olympic Airlines Qantas Airline Qantas Airline Approximate timelines: Start of Incident - 11:55 pm UTC End of Incident - 00:37 UTC

Reported by Spotnana on their status page.

Supplier Service Degradation - Southwest Intermittent payment errors (Booking and Modifications)

Last update
  1. resolvedAug 11 · 01:14 UTC

    Per Southwest Airlines, this issue was resolved at 00:36 UTC on 2026-08-11

Reported by Spotnana on their status page.