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Softpay Incident History

Operational

softpay.io ↗2 components

checked Sep 7, 2026 7:43 PM UTC · Softpay's official status page

Softpay is up and running.

Softpay is currently operational with all systems functioning normally.

All components operational

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Softpay status

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Softpay incident history

3 reports published by Softpay in the last 30 days

When Softpay breaks, it is typically resolved in 3h 46m — median across 2 resolved incidents over 90 days.

September 4, 2026

Elevated error rate for some transactions

Last update

  1. resolvedSep 4 · 13:35 UTC

    Transactions are back to normal. The elevated failure rate was caused by a stability issue at an external provider, which has now been resolved. Softpay's own platform operated normally throughout.

Reported by Softpay on their status page.

August 24, 2026

Rapyd/Valitor authorizations are failing

Last update

  1. resolvedAug 24 · 06:54 UTC

    This incident has been resolved.

Reported by Softpay on their status page.

August 15, 2026

Elevated failure rate for Mastercard transactions

Last update

  1. resolvedAug 15 · 06:04 UTC

    Mastercard had global issues. Transactions are working again.

Reported by Softpay on their status page.