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Softpay status
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Softpay Incident History

Operational

softpay.io ↗2 components

checked Oct 23, 2026 8:20 AM UTC · Softpay's official status page

Softpay is up and running.

Softpay is currently operational with all systems functioning normally.

All components operational

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Softpay incident history

6 reports published by Softpay in the last 30 days

When Softpay breaks, it is typically resolved in 2h 18m — median across 4 resolved incidents over 30 days.

October 20, 2026

Elevated transaction error rate for connected partner

Last update

  1. resolvedOct 20 · 09:49 UTC

    The incident have been resolved. Softpay system worked as expected throughout

Reported by Softpay on their status page.

October 19, 2026

Elevated transaction error rate for connected partner

Last update

  1. resolvedOct 19 · 12:11 UTC

    The incident have been resolved. All systems are working as expected.

Reported by Softpay on their status page.

October 7, 2026

DCC and surcharge unavailable for payments via Nets

Last update

  1. resolvedOct 8 · 06:24 UTC

    The incident have been resolved. Softpay system worked as expected throughout

Reported by Softpay on their status page.

October 6, 2026

Elevated transaction error rate for connected partner

Last update

  1. postmortemOct 7 · 10:53 UTC

    Our partner arknowledged a service disruption that affected authorization processing on October 6, 2026, between 14:10 and 14:26 UTC. The affected systems have been fully restored and are operating normally.

Reported by Softpay on their status page.

September 29, 2026

Elevated transaction error rate for Nets Aquirers

Last update

  1. resolvedSep 29 · 11:35 UTC

    Transactions are back to normal. The elevated failure rate was caused by a stability issue at an external provider, which has now been resolved. Softpay's own platform operated normally throughout.

Reported by Softpay on their status page.

September 28, 2026

Elevated transaction error rate for Nets Aquirers

Last update

  1. resolvedSep 28 · 09:38 UTC

    Transactions are back to normal. The elevated failure rate was caused by a stability issue at an external provider, which has now been resolved. Softpay's own platform operated normally throughout.

Reported by Softpay on their status page.