Snapdocs, Inc. Incident History
Snapdocs, Inc. is currently operational with all systems functioning normally.
Last checked Jul 22, 2026 8:17 PM UTC from Snapdocs, Inc.'s official status page
Incident History
Showing incidents from the last 15 days
Report: "RON - KBA Issues 07.14"
Last updateresolved
This incident has been resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
Snapdocs' third-party vendor is experiencing degraded performance generating KBA questions, causing some recipients to not receive them — which can delay or block entry into notary meetings. The Snapdocs platform itself is fully functional. As a workaround, hybrid and wet closings can be submitted to avoid delays. Questions: support@snapdocs.com