SMTP2GO logo and current status indicator

SMTP2GO Incident History

Operational

5 components

checked Oct 24, 2026 8:25 AM UTC · SMTP2GO's official status page

SMTP2GO is up and running.

SMTP2GO is currently operational with all systems functioning normally.

All components operational

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SMTP2GO incident history

15 reports published by SMTP2GO in the last 30 days

When SMTP2GO breaks, it is typically resolved in 5h 11m — median across 5 resolved incidents over 30 days.

October 15, 2026

Softbounce Errors

Last update
  1. resolvedOct 15 · 17:23 UTC

    This incident has been resolved.

Reported by SMTP2GO on their status page.

Softbounce Errors

Last update
  1. ResolvedOct 15 · 17:23 UTC

    This incident has been resolved.

Reported by SMTP2GO on their status page.

October 8, 2026

Issues with API- statusCode=500

Last update
  1. resolvedOct 8 · 09:54 UTC

    This incident has been resolved.

Reported by SMTP2GO on their status page.

Issues with API- statusCode=500

Last update
  1. ResolvedOct 8 · 09:54 UTC

    This incident has been resolved.

Reported by SMTP2GO on their status page.

October 1, 2026

Connectivity Issues

Last update
  1. resolvedOct 1 · 21:04 UTC

    This incident has been resolved.

Reported by SMTP2GO on their status page.

Connection issues and 'processed' emails

Last update
  1. resolvedOct 1 · 09:44 UTC

    This incident has been resolved.

Reported by SMTP2GO on their status page.

September 30, 2026

Issues connecting to mail.smtp2go.com

Last update
  1. resolvedSep 30 · 11:37 UTC

    This incident has been resolved.

Reported by SMTP2GO on their status page.

Issues connecting to mail.smtp2go.com

Last update
  1. ResolvedSep 30 · 11:37 UTC

    This incident has been resolved.

Reported by SMTP2GO on their status page.

Email Delivery Delays - AU Region

Last update
  1. resolvedSep 30 · 08:00 UTC

    A small number of accounts in our AU region are still experiencing delays. Our developers are currently investigating.

Reported by SMTP2GO on their status page.

Email Delivery Delays - AU Region

Last update
  1. ResolvedSep 30 · 08:00 UTC

    A small number of accounts in our AU region are still experiencing delays. Our developers are currently investigating.

Reported by SMTP2GO on their status page.

Email Delivery Delays - AU Region

Last update
  1. resolvedSep 30 · 05:25 UTC

    It appears that a small number of accounts are still experiencing delays. Our developers are currently investigating.

Reported by SMTP2GO on their status page.

September 29, 2026

Inbound Timeout

Last update
  1. postmortemSep 29 · 22:54 UTC

    We investigated reports of SMTP connection timeouts and found that some of our incoming mail servers had accumulated stuck mail-handling processes. These processes were consuming excessive processing power, reducing the servers’ capacity to handle other connections and potentially causing slow responses or timeouts. Our investigation identified a possible fault in the handling of an SMTP authentication method. Diagnostic checks showed a process attempting to respond after a connection had closed. We are investigating whether this caused the processes to become stuck; the exact trigger has not yet been confirmed. Actions removed the observed resource buildup, but we are continuing to monitor for recurrence. We are preparing mail-server software updates and assessing whether they address the underlying fault. We are also evaluating a safeguard to detect and clear stuck processes before they affect service.

Reported by SMTP2GO on their status page.

Inbound Timeout

Last update
  1. ResolvedSep 29 · 22:23 UTC

    This incident has been resolved.

Reported by SMTP2GO on their status page.

September 25, 2026

Connectivity issues

Last update
  1. resolvedSep 25 · 21:47 UTC

    Our team has implemented several changes to improve frontend database efficiency and overall performance. Service has stabilized, and we are no longer seeing the timeouts or intermittent connection issues previously reported. We will continue to monitor performance closely.

Reported by SMTP2GO on their status page.

Connectivity issues

Last update
  1. ResolvedSep 25 · 21:47 UTC

    Our team has implemented several changes to improve frontend database efficiency and overall performance. Service has stabilized, and we are no longer seeing the timeouts or intermittent connection issues previously reported.We will continue to monitor performance closely.

Reported by SMTP2GO on their status page.