SMS Magic Incident History

1. resolvedOct 22 · 18:14 UTC

   This incident has been resolved. Incident Start Time: 2026-10-22 13:42 UTC Incident End Time: 2026-10-22 14:36 UTC

Reported by SMS Magic on their status page.

1. resolvedOct 22 · 16:37 UTC

   This incident has been resolved.

Reported by SMS Magic on their status page.

1. resolvedOct 21 · 12:43 UTC

   This incident has been resolved.

Reported by SMS Magic on their status page.

1. resolvedOct 20 · 12:07 UTC

   The issue affecting SMS delivery to UK mobile networks through a subset of UK virtual numbers has been resolved. We will continue to monitor service performance to ensure stability. We apologize for any inconvenience caused and appreciate your patience and understanding.

Reported by SMS Magic on their status page.

1. resolvedOct 20 · 03:00 UTC

   Summary Customers may have experienced delays in outgoing SMS delivery. Impact Outgoing SMS messages including one-time passcodes may have been delayed during the incident period. Current Status: The issue has been resolved, and services have returned to normal operation. Impacted Region: US Data Center Duration Started: 20 October 2026, 08:30 AM UTC Resolved: 20 October 2026, 01:30 PM UTC

Reported by SMS Magic on their status page.

1. resolvedOct 20 · 12:43 UTC

   This incident is now resolved.

Reported by SMS Magic on their status page.

1. resolvedOct 13 · 20:01 UTC

   This incident is now resolved.

Reported by SMS Magic on their status page.

1. resolvedOct 13 · 09:00 UTC

   Summary Customers may have experienced delays in SMS delivery status updates in the US Data Center. Impact SMS delivery status updates were delayed. However the SMS processing and actual message delivery continued to operate normally. Current Status: The issue has been resolved and services have returned to normal operation. Affected Data Center: US Data Center Duration Started: 13th Oct 2:30 PM UTC Resolved: 14th Oct 10:10 PM UTC

Reported by SMS Magic on their status page.

1. resolvedOct 12 · 14:26 UTC

   This incident has been resolved.

Reported by SMS Magic on their status page.

1. resolvedOct 9 · 13:07 UTC

   The incident has been resolved. End Time : Oct 8, 21:21 PDT

Reported by SMS Magic on their status page.

1. resolvedOct 7 · 17:30 UTC

   Customers experienced an issue where outbound MMS messages were delivered without their associated attachments across multiple carriers. Incident Timeline: Start: October 7, 2026, 22:55 UTC Resolved: October 8, 2026, 02:07 UTC Our team investigated the issue and identified the cause. A fix was implemented, after which the service was monitored to confirm that MMS attachments were being delivered as expected. The issue was fully resolved, and the affected messaging services returned to normal operation.

Reported by SMS Magic on their status page.

1. resolvedOct 7 · 22:35 UTC

   The incident has been resolved. SMS and MMS delivery receipts to AT&T network subscribers in the United States are now operating normally.

Reported by SMS Magic on their status page.

1. resolvedOct 7 · 12:44 UTC

   The incident has been resolved, and SMS and MMS delivery to and from AT&T subscribers in the United States is operating normally. We will continue to monitor the service to ensure stability.

Reported by SMS Magic on their status page.

1. resolvedOct 6 · 20:44 UTC

   The issue has been resolved, and the service is now operational. Message traffic is processing normally. We will continue to monitor the service to ensure stability. We apologize for any inconvenience caused and appreciate your patience and understanding.

Reported by SMS Magic on their status page.

1. resolvedOct 3 · 11:00 UTC

   We experienced a carrier-side incident affecting SMS delivery to Verizon subscribers in the United States. During the incident, customers may have experienced intermittent delays or increased latency with outbound SMS messages across all sender types when delivering traffic through the affected Verizon route. The issue was investigated and service was restored. Monitoring confirmed that the affected SMS services returned to normal operating levels. Impact: Intermittent delays affecting outbound SMS delivery across all sender types to Verizon subscribers in the US. Start: October 3, 2026 at 16:19 UTC Resolved: October 3, 2026 at 16:55 UTC The incident is resolved and SMS delivery is operating normally.

Reported by SMS Magic on their status page.

1. resolvedOct 4 · 05:43 UTC

   Monitoring has concluded, and we have confirmed that the previously impacted US Short Code SMS services on Verizon Route 1 have been restored to normal operating levels. The issue is resolved at this time. We will continue to monitor the service for stability.

Reported by SMS Magic on their status page.

1. resolvedSep 27 · 20:26 UTC

   The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

Reported by SMS Magic on their status page.

1. resolvedSep 24 · 07:45 UTC

   This incident has been resolved.

Reported by SMS Magic on their status page.

1. resolvedSep 27 · 20:29 UTC

   The scheduled maintenance has been completed.

Reported by SMS Magic on their status page.