Platform slow performance
Last updateresolvedSep 2 · 12:39 UTC
The issue has been fully resolved, and the platform is now operating normally. Thank you for your patience and understanding.
Reported by Smartcat on their status page.
checked Sep 6, 2026 11:23 PM UTC · Smartcat's official status page
Smartcat is up and running.
Smartcat is currently operational with all systems functioning normally.
All components operational
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Smartcat incident history
9 reports published by Smartcat in the last 30 days
When Smartcat breaks, it is typically resolved in 3h 52m — median across 5 resolved incidents over 90 days.
September 2, 2026
September 1, 2026
Platform slow performance
Last updateresolvedAug 10 · 09:04 UTC
The issue has now been resolved, and the platform is operating normally.
Reported by Smartcat on their status page.
Platform performance issue
Last updateresolvedAug 20 · 08:56 UTC
The issue has now been resolved, and the platform is operating normally.
Reported by Smartcat on their status page.
Platform performance issue
Last updateresolvedAug 9 · 14:25 UTC
The incident has been resolved. All systems are operating normally again. Thank you for your patience and understanding.
Reported by Smartcat on their status page.
Platform performance issue
Last updateresolvedAug 20 · 14:51 UTC
We experienced performance issues affecting our European server, which resulted in slower response times across the platform. This may have affected the performance of core functionality and could also have caused difficulties when trying to log in. The issue has now been resolved, and the platform is operating normally.
Reported by Smartcat on their status page.
August 28, 2026
Platform performance issue
Last updateresolvedAug 25 · 08:21 UTC
This incident has been resolved.
Reported by Smartcat on their status page.
August 25, 2026
Platform performance issue
Last updateResolvedAug 25 · 08:21 UTC
This incident has been resolved.
Reported by Smartcat on their status page.
August 11, 2026
Task list display issue (Aug 5–10, 2026)
Last updateresolvedAug 11 · 09:55 UTC
Between August 5 and 10, some users experienced temporary issues with the "My Tasks" page: newly assigned tasks were sometimes missing from the list, and completed tasks could show outdated statuses. This was purely a display issue affecting what task lists showed, not the underlying data. The issue has been fully resolved, and our team double-checked every affected account to confirm task data and lists are now accurate. We're sorry for any confusion this caused and appreciate your patience.
Reported by Smartcat on their status page.
August 10, 2026
Platform slow performace
Last updateresolvedAug 10 · 06:30 UTC
We experienced some issues with processing newly uploaded files on the platform. In particular, some documents may have appeared stuck with the endless “Extracting text” status. The platform remained accessible and available, but certain functionalities — such as uploading documents and initiating AI translation — might take significantly longer than usual. Our engineering team has stabilized the performance and is working on a permanent fix to be released shortly. Your files should be processed properly now. However, if a file you've uploaded earlier has not been processed, please try removing it and uploading again. We sincerely apologize for any inconvenience this may cause.
Reported by Smartcat on their status page.