Skydio Cloud Incident History

This issue has been resolved.

This issue has been identified and it should be resolved shortly.

We identified the root cause and rotated the nodes. We've monitored the system and everything in the Australia and Japan regions should be working.

We've been alerted to an issue with our streaming stack in this region. We are investigating the root cause and should have a fix shortly. We are still looking into the full impact on current livestreaming devices in those regions. This should not have any impact on the US-based services.

This incident has been resolved.

We have implemented a fix and expect to see improvements over the next few hours. We will continue to monitor the situation until the issue is fully resolved.

In addition to intermittent quality issues, we've identified an issue where the color video feed may become unavailable upon returning to a dock. We are currently investigating this issue and expect to provide an update later today.

While streaming, Skydio Cloud users might experience lower than usual video quality. We have identified the root cause of this issue and are working on a fix.

We've identified that there is a resource leak in the underlying streaming service that we run, and under certain types of load, the server can get stuck. We've reduced the load and will be spending time to fix the resource leak. In addition, we are also working on expanding the cluster to multiple regions as a fallback initiative.

We've identified that there is a resource leak in the underlying streaming service that we run, and under certain types of load, the server can get stuck. We've reduced the load and will be spending time to fix the resource leak. In addition, we are also working on expanding the cluster to multiple regions as a fallback initiative.