Site Availability logo and current status indicator

Site Availability Status

Operational

ancestry.com 8 components

checked Sep 17, 2026 1:34 AM UTC · Site Availability's official status page

What's the Status of Site Availability?

Site Availability is up and running.

Site Availability is currently operational with all systems functioning normally.

Last broke
Sep 2
Uptime
99.99%
Most impacted
Family Tree Features

90 day period

All components operational

Email only. No password. No card.
Incidents

Service health

Service health, last 90 days

Jun 20Today
No problem reported or detectedMajor outage

How to read this

The record

90 day period · not affected by the range above
Availability
99.99%
Last Incident
Major Outage
Sep 2, 2026 9:04 PM UTC
Incidents
2
2 major
Most impacted
Family Tree Features
Longest 32m

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Statusfield watches Site Availability alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

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Recent Site Availability outages & status updates

Status changes and service events for Site Availability over the last 30 days

2 incidents over 90 days89 clear days · worst 1 on Aug 28
Site Availability incidents per day over the last 90 days, one row per week
SMTWTFS
Jun 14
Jun 21
Jun 28
Jul 5
Jul 12
Jul 19
Jul 26
Aug 2
Aug 9
Aug 16
Aug 23
1
Aug 30
1
Sep 6
Sep 13
01 incident

Family Tree Features experienced a major outage

Sep 2 · resolved after 32m

Family Tree Features experienced a major outage

Aug 28 · resolved after 31m

Customers may be experiencing issues at this time. Investigation underway.

Aug 28 · reported by Site Availability · resolved

Solid — we detected itHollow — Site Availability reported it
View all incidents →

What is Site Availability?

Ancestry.com is a genealogy and family history research platform that allows users to discover their ancestry, build family trees, and access historical records and DNA testing services.

More Other services

Frequently asked questions about Site Availability

Common questions about monitoring Site Availability and understanding service status

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