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Simbase Incident History

Operational

simbase.com ↗9 top-level components

checked Nov 3, 2026 10:29 PM UTC · Simbase's official status page

Simbase is up and running.

Simbase is currently operational with all systems functioning normally.

All components operational

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Simbase incident history

12 reports published by Simbase in the last 30 days · 1 still open

When Simbase breaks, it is typically resolved in 2h 34m — median across 6 resolved incidents over 30 days.

October 26, 2026

[External] - Mobile network connectivity issues in Sweden

Last update
  1. resolvedNov 3 · 16:02 UTC

    [2026-11-03 15:50:25] - Incident status was updated. Summary: The issue has been resolved and access is fully operational again.

Reported by Simbase on their status page.

October 14, 2026

[External] - Provisioning System Issues

Last update
  1. resolvedOct 14 · 12:23 UTC

    This incident has been resolved.

Reported by Simbase on their status page.

Potential Provisioning Issues Affecting Blue and Yellow Profile SIMs

Last update
  1. resolvedOct 14 · 12:22 UTC

    This incident has been resolved.

Reported by Simbase on their status page.

October 12, 2026

[External] - Mobile network connectivity issues in Kuwait

Last update
  1. resolvedOct 14 · 15:21 UTC

    [2026-10-14 15:06:09] - Incident status was updated. Summary: The issue has been resolved and access to the affected network is fully operational again.

Reported by Simbase on their status page.

[External] - Mobile network connectivity issues in Kuwait

Ongoing · last update
  1. IdentifiedOct 12 · 15:41 UTC

    [2026-10-12 15:34:51] - Incident status was updated.Summary: The issue has been confirmed to be isolated to a specific network operator in Kuwait. The provider is engaging with relevant parties to restore normal service and will provide updates as more information becomes available.

Reported by Simbase on their status page.

October 9, 2026

[External] - Voice Infrastructure Maintenance

Last update
  1. CompletedOct 13 · 07:01 UTC

    [2026-10-13 07:00:00] - Maintenance status was updated.Summary: Scheduled maintenance has been completed successfully.

Reported by Simbase on their status page.

October 7, 2026

[External] - Data session initiation and stability issues

Last update
  1. resolvedOct 9 · 16:02 UTC

    [2026-10-09 15:55:07] - Incident status was updated. Summary: The incident has been resolved with no further issues observed since fixes were implemented. The incident is now closed and normal service monitoring has resumed.

Reported by Simbase on their status page.

[External] - Data session initiation and stability issues

Last update
  1. ResolvedOct 9 · 16:02 UTC

    [2026-10-09 15:55:07] - Incident status was updated.Summary: The incident has been resolved with no further issues observed since fixes were implemented. The incident is now closed and normal service monitoring has resumed.

Reported by Simbase on their status page.

[External] - Network maintenance affecting connectivity

Last update
  1. CompletedOct 13 · 10:40 UTC

    Marked as completed/canceled

Reported by Simbase on their status page.

October 6, 2026

Invoicing issues for store orders and balance top-ups affecting US and CA customers

Last update
  1. resolvedOct 6 · 19:28 UTC

    This incident has been resolved. Failed events have been re-queued, and all payments should be added to balances in a few minutes. Orders placed on the store during this incident are being reviewed for tax discrepancies, if you have been affected you will receive a follow up email on the same address specified for the order in the coming 24 hours.

Reported by Simbase on their status page.

Invoicing issues for store orders and balance top-ups affecting US and CA customers

Last update
  1. ResolvedOct 6 · 19:28 UTC

    This incident has been resolved. Failed events have been re-queued, and all payments should be added to balances in a few minutes.Orders placed on the store during this incident are being reviewed for tax discrepancies, if you have been affected you will receive a follow up email on the same address specified for the order in the coming 24 hours.

Reported by Simbase on their status page.

[External] - Signalling Infrastructure Maintenance

Last update
  1. CompletedOct 7 · 05:01 UTC

    [2026-10-07 05:00:00] - Maintenance status was updated.Summary: Scheduled maintenance has been completed successfully.

Reported by Simbase on their status page.