Shippo Status
Shippo is currently undergoing maintenance to improve system performance, security, and reliability.
Incident History
Showing incidents from the last 15 days
Report: "Elevated error rate on Australia Post Transaction and tracking"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing elevated errors with the Australia Post transaction and tracking services. The carrier is experiencing an outage on their end. During this time, customers may be unable to create labels, and tracking updates may be delayed but will be sent once the carrier’s API is restored
Report: "Elevated error rate on Deutsche Post Transaction"
Last updateThis incident has been resolved.
Deutsche Post confirmed that they are having technical issue on their end their IT team is working on the fix
We are continuing to investigate this issue.
We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.
Report: "Elevated error rate on Deutsche Post transaction"
Last updateThis incident has been resolved.
We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
Report: "Investigating Elevated UPS API Errors"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue affecting UPS services. We have observed an elevated number of errors from UPS APIs, including service unavailability affecting multiple services. Customers may experience delays or intermittent failures when generating UPS rates and purchasing UPS labels Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available
Report: "Elevated Errors Affecting QR Code Generation"
Last updateThis incident has been resolved.
We have detected an issue affecting QR code generation. Our team is actively investigating the issue. We'll share additional updates as soon as more information becomes available.
Report: "Degraded Performance for Rating and Label Generation APIs"
Last updateThis incident has been resolved.
A fix has been implemented, and we are currently monitoring the system to ensure services continue to operate normally.
We have identified the issue and confirmed that it is affecting only the USPS rate and label generation. Our team is actively implementing a fix and will keep you informed of any further developments.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating an issue causing degraded API performance across our rating and label generation APIs. Customers may experience delays or failures when retrieving rates, purchasing shipments, or creating labels across all carriers. Our engineering team is actively working to resolve the issue and restore normal service. We will provide further updates as they become available.
Report: "USPS Tracking disruption"
Last updateWe are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.