ShipEngine logo and current status indicator

ShipEngine Incident History

ShipEngine is currently operational with all systems functioning normally.

Last checked Aug 6, 2026 3:26 PM UTC from ShipEngine's official status page

Incident History

Showing incidents from the last 15 days

Report: "Issue with Purolator label creation and getting rates"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "Royal Mail and Parcel Force performance degradation"

Last update
resolved

The carrier solved the issue on his side, and the performance went back to normal.

monitoring

Carrier was contacted and is reviewing the issue on his side.

investigating

We are currently seeing performance degradation when calling the Royal Mail and Parcel Force APIs.