ServiceNow logo and current status indicator

ServiceNow Status

Major Outage

servicenow.com ↗2 top-level components

checked Nov 2, 2026 11:53 AM UTC · ServiceNow's official status page

Is ServiceNow Working Right Now?

No. ServiceNow has disruptions affecting Impact and Partners.

2 of 35 components currently report disruptions.

Last broke
Oct 16
Uptime
95.23%
Most impacted
ServiceNow sites

History · 30 day period

Service health

Service health, last 30 days

Oct 5Today
No problem reported or detectedMajor outage

How to read this

The record

30 day period · not affected by the range above
Availability
95.2%
Last Incident
Major Outage
Ongoing · Oct 16, 2026 5:26 PM UTC
Incidents
1
1 major
Most impacted
ServiceNow sites
Longest 17d 15h

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent ServiceNow outages & status updates

Status changes and service events for ServiceNow over the last 30 days

ServiceNow sites experienced a major outage

Oct 16 · still ongoing

Solid — we detected itHollow — ServiceNow reported it

ServiceNow component status

Check current status by component. Open one for regions, incident details, and alerts.

Frequently asked questions about ServiceNow

Common questions about monitoring ServiceNow and understanding service status

Is ServiceNow down right now?

ServiceNow has a recorded status of Major Outage, last checked Nov 2, 2026 11:53 AM UTC. Review the status timeline and affected components, then check whether your own workflow is affected. Vendor-reported status can lag an incident.

How do I get notified when ServiceNow goes down?

Create a Statusfield account, select the ServiceNow components you depend on, and configure notification channels and status filters. Alerts follow detected changes that match your monitoring settings. Available channels and limits depend on your plan; delivery timing also depends on the source update and successful checks.

Why monitor ServiceNow alongside my other vendors?

Statusfield brings ServiceNow's reported component status together with your other vendors in one dashboard. You can choose the components you depend on and configure notification channels and status filters. The available channels and limits depend on your plan. Vendor status pages differ in their own subscription options.

What do ServiceNow status levels mean?

ServiceNow status levels indicate service health: Operational (all systems working normally), Degraded Performance (reduced functionality), Partial Outage (some components affected), Major Outage (significant service disruption), and Under Maintenance (scheduled maintenance). Statusfield tracks these statuses across 2 components to provide granular monitoring.

What should I do when ServiceNow is down?

When ServiceNow is down: 1) Check the affected components and any available incident updates, 2) Review your application's ServiceNow integration for fallback mechanisms, 3) Check the provider's support channels for recovery information, 4) Configure Statusfield alerts for detected status changes. Recovery times depend on the incident; Statusfield does not predict when the provider will restore service.

Has ServiceNow been down today?

The status timeline above is the record: it shows every incident, outage and maintenance window Statusfield has seen for ServiceNow over the last 30 days, with the times each began and ended. ServiceNow is disrupted right now — the timeline shows when it started.

Why is ServiceNow not working for me?

If ServiceNow isn't working: 1) Check Statusfield to confirm if there's a service-wide outage, 2) Verify your internet connection, 3) Clear your browser cache and cookies, 4) Try accessing ServiceNow from a different network or device, 5) Check ServiceNow's official status page for regional issues. If ServiceNow shows operational but you're still experiencing issues, the problem may be local to your account or network.

Is ServiceNow down for everyone or just me?

Statusfield displays the status reported for 2 ServiceNow components. Compare the affected components with your own errors and the provider's latest updates. An operational status does not rule out a regional, account-specific, or unreported problem.

How can I reduce alert fatigue from ServiceNow status emails?

Use Statusfield to consolidate your dependencies into one dashboard. Choose which ServiceNow components to monitor, select the notification channels included in your plan, and configure status filters so routine updates do not go to the same destination as major outages.

How do I set up ServiceNow monitoring in 3 steps?

1) Create a Statusfield account — eligible new accounts can choose a free trial, no card required. 2) Search for "ServiceNow" in the service catalog and click "Monitor" to add it to your dashboard. 3) Configure the notification channels included in your plan and choose which severities should trigger alerts.

What notification channels does Statusfield support for ServiceNow alerts?

Route ServiceNow status changes to email, Slack, Microsoft Teams, PagerDuty, Discord or HTTP webhooks, depending on your plan. Choose the supported components and events that matter to your team, then test the destination and confirm your routing rules. Delivery depends on detected changes, source availability and the destination.

ServiceNow isn't the only vendor you depend on — and an outage at any of them looks the same to your customers.

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