ScorePlay Incident History
ScorePlay is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Media slow to appear on the platform"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
The team is currently investigating this issue.
Report: "Delays in Face Indexing"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Face indexing is slower that normal, we’re investigating but faces should be indexed shortly
Report: "New uploads not ingested correctly - no preview and affected media cannot be downloaded"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Uploaded files are not visible after completion"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "AI tagging failing - players and media receiving no tags (ScorePlay Demo)"
Last updateThis is a test
This is a test
this is a test
Report: "Live stream issue for SRT & RTMP"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue preventing users from sending SRT & RTMP feeds to our receivers
Report: "Live stream issue for SRT & RTMP"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue preventing users from sending SRT & RTMP feeds to our receivers
Report: "Unable do download newly created clips"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Unable do download newly created clips"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: ":no_entry: Critical: [All Platforms] Uploaded files are not visible after completion"
Last updateThis incident has been resolved.
We are currently investigating this issue.