LM: Degraded performance
Last updateresolvedOct 23 · 13:32 UTC
This incident has been resolved.
Reported by ScalePad on their status page.
checked Oct 23, 2026 5:05 PM UTC · ScalePad's official status page
ScalePad has disruptions affecting Backup Radar and Quoter.
2 of 7 components currently report disruptions.
Operational: Marketing.
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ScalePad incident history
5 reports published by ScalePad in the last 30 days · 2 still open
When ScalePad breaks, it is typically resolved in 1h 41m — median across 1 resolved incidents over 30 days.
October 22, 2026
October 21, 2026
Lifecycle Manager & Quoter: Degraded Performance and Intermittent Errors
Ongoing · last updatemonitoringOct 22 · 13:43 UTC
The fixes addressing the PHP2Shell vulnerability were deployed to Lifecycle Manager and Quoter yesterday, as soon as they became available. Out of an abundance of caution, the additional safeguards we introduced earlier will remain in place until we’re confident that the vendor-provided patches offer adequate protection. As a result, some partner actions and integrations may continue to return intermittent errors in the meantime. Our Engineering team is continuing to monitor closely and will post another update once these temporary safeguards are removed. If you’re still experiencing issues or need assistance, please contact our Support team at support@scalepad.com.
Reported by ScalePad on their status page.
October 19, 2026
Backup Radar: Unable to collect ConnectWise Cloud Backup (Skykick) data.
Ongoing · last updatemonitoringOct 19 · 15:19 UTC
ConnectWise has currently disabled API access to its Cloud Backup (Skykick) service due to suspected unauthorized access to their infrastructure. This is preventing Backup Radar from accessing any new data regarding ConnectWise backups. We are monitoring the situation based on their own status posting at https://www.connectwise.com/company/trust/advisories and will update the situation here as appropriate. Thank you for your understanding.
Reported by ScalePad on their status page.
September 29, 2026
Lifecycle Manager – Legacy app (app.scalepad.com) unavailable
Last updateresolvedSep 29 · 19:17 UTC
This incident has been resolved.
Reported by ScalePad on their status page.
September 28, 2026
Login issues on multiple products
Last updateresolvedSep 28 · 18:50 UTC
This incident has been resolved.
Reported by ScalePad on their status page.