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SafeNet Trusted Access Incident History

Operational

safenetid.com ↗4 top-level components

checked Oct 25, 2026 9:50 AM UTC · SafeNet Trusted Access's official status page

SafeNet Trusted Access is up and running.

SafeNet Trusted Access is currently operational with all systems functioning normally.

All components operational

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SafeNet Trusted Access incident history

9 reports published by SafeNet Trusted Access in the last 30 days

When SafeNet Trusted Access breaks, it is typically resolved in 2h 35m — median across 4 resolved incidents over 30 days.

October 20, 2026

Classic - All Services are Down

Last update
  1. resolvedOct 20 · 14:48 UTC

    We will now close this incident. We plan on staying on our secondary site until Thursday, 22 October. The exact times are still being planned and will be announced as a maintenance announcement via this Status Page.

Reported by SafeNet Trusted Access on their status page.

October 15, 2026

Classic - Admin Console Access and SAML/OIDC Authentication Incident

Last update
  1. postmortemOct 23 · 22:07 UTC

Reported by SafeNet Trusted Access on their status page.

October 14, 2026

US - Admin Console Incident - Issue reoccurring

Last update
  1. postmortemOct 22 · 10:07 UTC

Reported by SafeNet Trusted Access on their status page.

US - Admin Console Incident - Reoccurrence

Last update
  1. resolvedOct 14 · 16:45 UTC

    The issue with access to the Admin Consoles has been resolved and, where necessary, corrective action was taken for the customers affected. The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.

Reported by SafeNet Trusted Access on their status page.

US - Admin Console Incident

Last update
  1. resolvedOct 14 · 16:20 UTC

    The issue with access to the Admin Consoles has been resolved and, where necessary, corrective action was taken for the customers affected. The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.

Reported by SafeNet Trusted Access on their status page.

EU - Admin Console Incident

Last update
  1. postmortemOct 22 · 10:12 UTC

Reported by SafeNet Trusted Access on their status page.

October 9, 2026

Classic - Authentication Services Incident

Last update
  1. postmortemOct 14 · 11:22 UTC

Reported by SafeNet Trusted Access on their status page.

September 23, 2026

EU - Admin Console Incident

Last update
  1. postmortemOct 7 · 12:29 UTC

    After careful investigation the Incident Response Team has determined that no service was caused during this incident and the post on Statuspage was done out of an abundance of caution triggered by internal monitoring signals.

Reported by SafeNet Trusted Access on their status page.

September 22, 2026

US - Admin Console Incident

Last update
  1. postmortemOct 7 · 08:57 UTC

Reported by SafeNet Trusted Access on their status page.