SafeBase Status

We're investigating an issue affecting the Salesforce integration for a subset of customers. Salesforce data lookups are intermittently failing due to an authentication issue with our integration provider. SafeBase itself remains fully operational, and no customer data is affected. We are engaged with our provider on a resolution.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Upstream provider has stablized, and reported the issue has been resolved. The degredaded performance has been eliminated for the last 30 minutes, and is expected to be resolved.

We are seeing an elevated number of errors on AIQA related to degraded performance of an upstream provider. The impact is isolated to AIQA. We are monitoring closely and will provide updates as they become available.

We are currently investigating this issue.

On Monday, June 1st from 22:00 – 00:00 CEST, all EU Drata customers will be included in a scheduled maintenance window.During this time, you may experience brief disruptions in service, as processes may need to reconnect. We assure you that we will strive to minimize any inconvenience.We appreciate your understanding and support as we continue to improve our services. If you have any concerns or questions, please do not hesitate to contact us.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

On Monday, June 1st from 10:00 PM – 12:00 AM AEST, all APAC Drata customers will be included in a scheduled maintenance window.During this time, you may experience brief disruptions in service, as processes may need to reconnect. We assure you that we will strive to minimize any inconvenience.We appreciate your understanding and support as we continue to improve our services. If you have any concerns or questions, please do not hesitate to contact us.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

On Monday, June 1st from 12:00 AM – 2:00 AM PDT, all US Drata customers will be included in a scheduled maintenance window.During this time, you may experience brief disruptions in service, as processes may need to reconnect. We assure you that we will strive to minimize any inconvenience.We appreciate your understanding and support as we continue to improve our services. If you have any concerns or questions, please do not hesitate to contact us.

Scheduled maintenance is currently in progress. We will provide updates as necessary.