Rithum Retailer logo and current status indicator

Rithum Retailer Incident History

Operational

rithum.com 4 components

checked Sep 22, 2026 6:09 PM UTC · Rithum Retailer's official status page

Rithum Retailer is up and running.

Rithum Retailer is currently operational with all systems functioning normally.

All components operational

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Rithum Retailer incident history

7 reports published by Rithum Retailer in the last 30 days · 7 still open

When Rithum Retailer breaks, it is typically resolved in 3h 43m — median across 14 resolved incidents over 90 days.

September 22, 2026

Amazon Order Import Issues

Ongoing · last update
  1. incidentSep 22 · 13:17 UTC

    Our Engineering team is currently investigating delays importing orders from Amazon. We have contacted Amazon and are awaiting additional information. An update will be posted as soon as additional information becomes available.

Reported by Rithum Retailer on their status page.

September 17, 2026

OrderStream and Dsco Scheduled Maintenance

Ongoing · last update
  1. maintenanceSep 17 · 09:16 UTC

    All web and data communications, as well as transaction processing on the Retailer Platforms, may be suspended while the event(s) run and will resume when complete. While communications are suspended, your internal automated monitoring systems may report the platform as being "down," or non-...

Reported by Rithum Retailer on their status page.

OrderStream and Dsco Scheduled Maintenance

Ongoing · last update
  1. maintenanceSep 17 · 09:15 UTC

    All web and data communications, as well as transaction processing on the Retailer Platforms, may be suspended while the event(s) run and will resume when complete. While communications are suspended, your internal automated monitoring systems may report the platform as being "down," or non-...

Reported by Rithum Retailer on their status page.

September 4, 2026

Wayfair Drop Ship (All locales) Product and Order Issues

Ongoing · last update
  1. incidentSep 4 · 03:28 UTC

    The issue remains active. We’re in contact with Wayfair and will share updates here as more information becomes available.

Reported by Rithum Retailer on their status page.

September 1, 2026

DSCO Reporting Delay

Ongoing · last update
  1. incidentSep 1 · 17:10 UTC

    Please be advised that the Dsco platform may currently be experiencing a delay in the display of data for some customers. All order and inventory data is currently processing as expected. We are working to mitigate the situation and we will provide you with an update as promptly as...

Reported by Rithum Retailer on their status page.

August 31, 2026

OrderStream Scheduled Maintenance

Ongoing · last update
  1. maintenanceAug 31 · 06:25 UTC

    All web and data communications, as well as transaction processing on the OrderStream Platforms, may be suspended while the event(s) run and will resume when complete. While communications are suspended, your internal automated monitoring systems may report the platform as being "down," or non-...

Reported by Rithum Retailer on their status page.

August 27, 2026

Dsco Platform Reports Delay

Ongoing · last update
  1. incidentAug 27 · 18:42 UTC

    Please be advised that some reports and scheduled reports found within the Dsco platform Reports pages, may be delayed in running. Some data from earlier today, August 27th, 2026, may be missing in some reports at this time.We are working to mitigate the situation and we will provide...

Reported by Rithum Retailer on their status page.