checked Oct 31, 2026 1:35 PM UTC · Rise Up's official status page
Rise Up is up and running.
All components operational
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4 reports published by Rise Up in the last 30 days
When Rise Up breaks, it is typically resolved in 1h 1m — median across 1 resolved incidents over 30 days.
resolvedOct 29 · 11:15 UTC
This incident is resolved. Between 9:50 and 11:40 (Paris time), video playback was unavailable across all our platforms due to a service interruption at our video player provider. The rest of the platform worked normally throughout the incident. Video playback is working normally again. If a video still doesn't load, reloading the page will fix it. We apologize for the inconvenience.
Reported by Rise Up on their status page.
resolvedOct 21 · 15:53 UTC
Following the critical PHP security vulnerabilities disclosed on October 21, our infrastructure team has completed the deployment of security updates across the systems serving the Rise Up platform. Protective measures were applied ahead of the official disclosure, and the security fixes were rolled out as soon as they became available, with no service disruption. We continue to monitor our environments closely. No further action is required from our customers.
Reported by Rise Up on their status page.
resolvedOct 7 · 14:00 UTC
On October 7, between 14:18 and 14:35 CEST, and again between 15:03 and 15:18 CEST, some users experienced errors or pages failing to load on the web platform, and part of the API requests returned errors. The cause was an overload of our internal messaging system, triggered by an unusually large volume of background tasks. The platform has been operating normally since 15:18 CEST. Some background processing, such as automatic enrollments and their notifications, is delayed and is expected to catch up by this evening. If you received API errors during these windows, please check the result of the affected requests before retrying them. We apologize for the inconvenience and are putting safeguards in place to prevent this from happening again.
Reported by Rise Up on their status page.
resolvedJul 15 · 08:00 UTC
On July 14 and on the morning of July 15, some users of platforms hosted on Azure experienced errors or pages failing to load on the web platform and mobile app. The impact occurred during the following windows (CEST):
July 14
July 15
The cause was an issue with our internal messaging system on this environment, which reached one of its resource limits and stopped accepting new messages. Requests depending on it were held, which progressively saturated the application servers. The platform has been operating normally since July 15 at 08:37 CEST, and delayed background processing caught up shortly after. We apologize for the inconvenience and have put safeguards in place to prevent this from happening again.
Reported by Rise Up on their status page.
