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Riege Software Incident History

Operational

riege.com ↗7 components

checked Sep 15, 2026 7:30 PM UTC · Riege Software's official status page

Riege Software is up and running.

Riege Software is currently operational with all systems functioning normally.

All components operational

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Riege Software status

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Riege Software incident history

11 reports published by Riege Software in the last 30 days · 1 still open

When Riege Software breaks, it is typically resolved in 2h 35m — median across 17 resolved incidents over 90 days.

September 15, 2026

Issues with Scope

Ongoing · last update

  1. investigatingSep 15 · 07:49 UTC

    Some Scope customers report issues with Scope. You may experience problems connecting to Scope.

Reported by Riege Software on their status page.

September 14, 2026

Unscheduled downtime at German Customs WKS only

Last update

  1. resolvedSep 14 · 14:21 UTC

    This incident has been resolved.

Reported by Riege Software on their status page.

2026-09-14 Printing Issues and log in Issues in SCOPE

Last update

  1. resolvedSep 14 · 12:50 UTC

    This incident has been resolved.

Reported by Riege Software on their status page.

September 13, 2026

Störung im Nachrichtenverkehr mit dem Verfahren ATLAS Einfuhr (teilweise)

Last update

  1. resolvedSep 13 · 17:58 UTC

    This incident has been resolved.

Reported by Riege Software on their status page.

September 12, 2026

Unscheduled problem at German Customs SumA, ATLAS Einfuhr

Last update

  1. resolvedSep 13 · 06:16 UTC

    This incident has been resolved.

Reported by Riege Software on their status page.

September 4, 2026

Scope communication issues

Last update

  1. resolvedSep 4 · 09:35 UTC

    We have investigated this issue and can confirm that the disruption was not caused at our side. We recommend reaching out to your email provider directly.

Reported by Riege Software on their status page.

September 2, 2026

Scope Hub login and Job processing issues

Last update

  1. resolvedSep 2 · 16:40 UTC

    This incident has been resolved.

Reported by Riege Software on their status page.

September 1, 2026

Performance degradation at German Customs NCTS only

Last update

  1. resolvedSep 1 · 12:25 UTC

    This incident has been resolved.

Reported by Riege Software on their status page.

August 28, 2026

Verzögerungen Passar Transit / Delays Passar Transit

Last update

  1. resolvedAug 28 · 09:12 UTC

    This incident has been resolved.

Reported by Riege Software on their status page.

August 27, 2026

Scope and ATLAS Exit unavailable for some customers

Last update

  1. resolvedAug 27 · 15:56 UTC

    The fix has been successfully deployed, and service has been fully restored. All affected systems are operating normally. We will continue to monitor the environment to ensure stability and prevent recurrence.

Reported by Riege Software on their status page.

Printing Service Disruption

Last update

  1. resolvedAug 27 · 08:04 UTC

    This incident has been resolved.

Reported by Riege Software on their status page.