Relevance AI Incident History

Relevance AI is experiencing a major outage significantly impacting service availability.

Last checked Jul 21, 2026 4:53 PM UTC from Relevance AI's official status page

Incident History

Showing incidents from the last 15 days

Jul 20, 2026

Report: "Existing agents do not show tools and prompts in some projects"

Last update Jul 20, 2026 @ 6:08 AM UTC

resolvedJul 20, 2026 @ 6:08 AM UTC

We have identified the root cause, the mitigation is complete

resolvedJul 20, 2026 @ 4:37 AM UTC

We have switched off a flag and the issue has been mitigated. We are continuing to investigate the root cause.

Jul 13, 2026

Report: "We are currently experiencing issues with cross project agent cloning"

Last update Jul 13, 2026 @ 11:24 PM UTC

degradedJul 13, 2026 @ 11:24 PM UTC

Customers may experience issues when cloning agents between projects. Cloned agents may not properly carry over their tools and/or prompts. We are currently investigating the issue.