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PXP Incident History

Degraded

pxp.io ↗8 components

checked Oct 23, 2026 4:57 AM UTC · PXP's official status page

PXP is slower than normal.

PXP is experiencing degraded performance with some services running slower than normal.

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PXP incident history

24 reports published by PXP in the last 30 days · 2 still open

When PXP breaks, it is typically resolved in 2h 2m — median across 7 resolved incidents over 30 days.

October 23, 2026

Incident 1330661 - Service Disruption for AppleECMCDeposit/ECMC Deposit

Last update
  1. resolvedOct 23 · 04:54 UTC

    The issue affecting AIBMS/ECMC Deposit has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.

    End Time 03:40

    For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

October 22, 2026

Incident 1329782 - Service Disruption for Paysafecard Deposit

Ongoing · last update
  1. identifiedOct 22 · 12:14 UTC

    We noticed that Paysafecard deposits have been intermittently failing due to communication errors since 10/22/2026 11:26 UTC. This issue is related to scheduled maintenance on the provider’s side. We will continue monitoring the situation and provide a further update once additional information becomes available.

    For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

October 21, 2026

Incident 1328891 - Service Disruption for VoucherRedirectDeposit

Last update
  1. resolvedOct 21 · 09:06 UTC

    Provider has fixed the issue at their end and we see an improvement in success rate since 10/21/2026 8:32 AM UTC. The issue affecting VoucherRedirectDeposit has been resolved and services are now operating normally. We will continue to monitor the situation to ensure stability. Thank you for your patience.

    End Time 08:32

    For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

October 18, 2026

Incident 1326024 - Service Disruption for Voucher Redirect Deposit

Last update
  1. resolvedOct 18 · 10:49 UTC

    The issue affecting Voucher Redirect Deposit has been resolved and services are now operating normally.

    End Time 09:10

    For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

Incident 1326024 - Service Disruption for Voucher Redirect Deposit

Last update
  1. ResolvedOct 18 · 10:49 UTC

    The issue affecting Voucher Redirect Deposit has been resolved and services are now operating normally. End Time 09:10For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

October 15, 2026

Payment Service 26.21 Release

Last update
  1. CompletedOct 15 · 15:30 UTC

    The scheduled maintenance has been completed.

Reported by PXP on their status page.

Incident #1324806 - Service Disruption - Unity - Validation Errors when trying to process ApplePay/GooglePay transactions

Last update
  1. resolvedOct 16 · 09:05 UTC

    The issue affecting Unity merchants and digital wallet transactions has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.

    End Date 15/10/2026

    For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

Incident #1324806 - Service Disruption - Unity - Validation Errors when trying to process ApplePay/GooglePay transactions

Last update
  1. ResolvedOct 16 · 09:05 UTC

    The issue affecting Unity merchants and digital wallet transactions has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.End Date 15/10/2026For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

October 14, 2026

Interac eTransfer Deposit hung in InitiateErrorReportedByProvider#1324486

Last update
  1. resolvedOct 15 · 00:29 UTC

    We have received an update from the provider with the following response: ========================================= We observed some transaction processing delays between approximately 7:00 PM and 7:30 PM EDT (23:00–23:30 UTC), which have since been resolved. Our team has completed additional network testing and confirmed that services are functioning as expected. We will continue to closely monitor the situation to ensure ongoing stability.

Reported by PXP on their status page.

Interac eTransfer Deposit hung in InitiateErrorReportedByProvider#1324486

Last update
  1. ResolvedOct 15 · 00:29 UTC

    We have received an update from the provider with the following response:========================================= We observed some transaction processing delays between approximately 7:00 PM and 7:30 PM EDT (23:00–23:30 UTC), which have since been resolved. Our team has completed additional network testing and confirmed that services are functioning as expected. We will continue to closely monitor the situation to ensure ongoing stability.

Reported by PXP on their status page.

October 12, 2026

Incident 1323126 - Service Disruption for Visa withdrawal

Last update
  1. resolvedOct 12 · 14:16 UTC

    Resolved: Visa Withdrawal Requests

    On 12 October 2026, between 13:11 and 13:17 UTC, Visa withdrawal requests failed when initiatePaymentRequest was sent to PXP, resulting in transactions not being created.

    The issue was caused by a configuration change at PXP. The change has since been rolled back, and the issue is resolved.

    End Time 13:17

    For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

Incident 1323126 - Service Disruption for Visa withdrawal

Last update
  1. ResolvedOct 12 · 14:16 UTC

    Resolved: Visa Withdrawal Requests On 12 October 2026, between 13:11 and 13:17 UTC, Visa withdrawal requests failed when initiatePaymentRequest was sent to PXP, resulting in transactions not being created. The issue was caused by a configuration change at PXP. The change has since been rolled back, and the issue is resolved.End Time 13:17For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

ANYpay 2026.21 Release

Last update
  1. CompletedOct 12 · 15:00 UTC

    The scheduled maintenance has been completed.

Reported by PXP on their status page.

October 10, 2026

Incident 1322060 - Service Disruption for Paysafecard Deposit

Last update
  1. resolvedOct 11 · 08:00 UTC

    The issue affecting Paysafecard Deposit has been resolved and services are now operating normally.

    End Time 12:40**

    For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

Incident 1322060 - Service Disruption for Paysafecard Deposit

Last update
  1. ResolvedOct 11 · 08:00 UTC

    The issue affecting Paysafecard Deposit has been resolved and services are now operating normally.End Time *12:40***For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

October 8, 2026

Incident 1321026 - Service Disruption for Diners Deposit

Last update
  1. resolvedOct 8 · 08:54 UTC

    The transaction processing has returned to normal since 8/10/2026 07:35 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.

Reported by PXP on their status page.

Incident 1321026 - Service Disruption for Diners Deposit

Last update
  1. ResolvedOct 8 · 08:54 UTC

    The transaction processing has returned to normal since 8/10/2026 07:35 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.

Reported by PXP on their status page.

October 6, 2026

Service Disruption for Fiserv

Ongoing · last update
  1. investigatingOct 6 · 07:50 UTC

    Incident Reference:

    1320227

    Incident Description:

    The PXP Support team noticed that the VISA and ECMC Deposit transactions through Fiserv are failing in AuthoriseErrorReportedByProvider since 10/6/2026 6:58 AM UTC. PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.

    Start Time

    06:58

    For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

October 4, 2026

Incident 1319376 - Service Disruption for BankTransferRedirectDeposit

Last update
  1. resolvedOct 4 · 07:39 UTC

    The issue affecting BankTransferRedirectDeposit has been resolved and services are now operating normally.

    End Time 06:30

    For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

Incident 1319376 - Service Disruption for BankTransferRedirectDeposit

Last update
  1. ResolvedOct 4 · 07:39 UTC

    The issue affecting BankTransferRedirectDeposit has been resolved and services are now operating normally. End Time 06:30For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Reported by PXP on their status page.

September 30, 2026

ANYpay Service Updates - Release 2026.20

Last update
  1. CompletedSep 30 · 13:00 UTC

    The scheduled maintenance has been completed.

Reported by PXP on their status page.

Payments Release 26.20

Last update
  1. CompletedSep 30 · 12:30 UTC

    The scheduled maintenance has been completed.

Reported by PXP on their status page.

September 28, 2026

#1317217 - AppleVisaDeposit Transactions failing in Authorise communication errors

Last update
  1. resolvedSep 28 · 09:07 UTC

    Successful authorizations have been observed since 9/28/2026 8:40:57 UTC. The approval rate returned to normal. PXP Tech Team will continue monitoring transactions. PXP systems are operating normally.

Reported by PXP on their status page.

#1317217 - AppleVisaDeposit Transactions failing in Authorise communication errors

Last update
  1. ResolvedSep 28 · 09:07 UTC

    Successful authorizations have been observed since 9/28/2026 8:40:57 UTC. The approval rate returned to normal. PXP Tech Team will continue monitoring transactions. PXP systems are operating normally.

Reported by PXP on their status page.