Service disruption
Last updateresolvedSep 1 · 18:49 UTC
UPDATE: The incident recovery caused some push notifications related to suspicious login activity to be delivered several hours later than expected. The delay affected only the delivery of these notifications and was related to the service disruption experienced earlier today. The delayed notifications have now been processed, and the system has returned to normal operation. We apologize for any confusion this may have caused. --- Earlier today, a subset of Proton users experienced intermittent service disruptions. The incident began during exceptional database maintenance following last week's datacenter overheating incident. The maintenance had been tested and was expected to cause only a brief disruption. However, the switchover exposed additional instability under high load, and this forced us to remove some additional infrastructure from service and operate at reduced capacity for a time. We have now stabilized all Proton services and all are currently operational. No user data has been lost. We apologize for the disruption.
Reported by Proton Services on their status page.