ProPay logo and current status indicator

ProPay Incident History

Operational

propay.com ↗4 top-level components

checked Oct 23, 2026 1:29 PM UTC · ProPay's official status page

ProPay is up and running.

ProPay is currently operational with all systems functioning normally.

All components operational

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ProPay incident history

2 reports published by ProPay in the last 30 days

October 22, 2026

Transaction Refund Issue - 10/7/26

Last update
  1. resolvedOct 22 · 16:28 UTC

    We have been made aware that there was an issue in processing some refunds that were initiated 10/7/26. We have identified and resubmitted all the transactions which did not refund successfully, and our SPM team will be in contact with partners with any affected merchants, with specific transaction information.

Reported by ProPay on their status page.

October 5, 2026

ProPay Database Maintenance 1:00 AM MDT to 5:30 AM MDT

Last update
  1. resolvedOct 7 · 13:12 UTC

    Maintenance is completed.

Reported by ProPay on their status page.