ProPay Incident History
ProPay is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "ProPay Monthly Database Maintenance Reminder for July 2026"
Last updateAt 3:00 a.m. (MT) on Thursday, July 16th, the database system will undergo its monthly maintenance. We anticipate no more than 5 minutes of service interruption during this time frame.
Report: "GPAPI - ProPay Integration TEST Environment"
Last updateThis incident has been resolved.
We have Identified an issue with onboarding in the Sandbox/ Test environment. Partners using the GPAPI - ProPay solution in the Sandbox / Test environment may experience issues with onboarding new merchant accounts. We are currently working on a fix, tentatively set to deploy Monday, July 13th. Please refrain from attempting to board in the Sandbox/ Test Environment until then, as it will not work until the fix has been deployed.
Report: "GPAPI - ProPay Integration TEST Environment"
Last updateWe have Identified an issue with onboarding in the Sandbox/ Test environment. Partners using the GPAPI - ProPay solution in the Sandbox / Test environment may experience issues with onboarding new merchant accounts. We are currently working on a fix, tentatively set to deploy Monday, July 13th. Please refrain from attempting to board in the Sandbox/ Test Environment until then, as it will not work until the fix has been deployed.