Proofpoint Security Awareness Incident History
Proofpoint Security Awareness is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "US - Missing Campaign Results in Reports"
Last updatePhishing campaign data is now appearing in reports within the expected timeframe. Admins should expect to have full access to all data, including data during this event's delay.
Customers in the US environment may see missing campaign results starting July 8th at 14:53 UTC. The team has identified the root cause and is working on a fix. Once resolved, the missing campaign data should show in reports as expected.
Report: "Access to Admin and Learner Systems"
Last updateStarting at approximately 10:00 AM Eastern customers attempting to access their platform may have been prevented from doing so. This issue was resolved at 11:15 AM Eastern. Admins should be able to access their platforms las expected.
Report: "US - Missing Campaign Results in Reports"
Last updatePhishing campaign data is now appearing in reports within the expected timeframe. Admins should expect to have full access to all data, including data during this event's delay.
Customers in the US environment may see missing campaign results starting July 8th at 14:53 UTC. The team has identified the root cause and is working on a fix. Once resolved, the missing campaign data should show in reports as expected.
Report: "Access to Admin and Learner Systems"
Last updateStarting at approximately 10:00 AM Eastern customers attempting to access their platform may have been prevented from doing so. This issue was resolved at 11:15 AM Eastern. Admins should be able to access their platforms las expected.