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Prisma Data Platform Incident History

Prisma Data Platform is currently operational with all systems functioning normally.

Last checked Jul 28, 2026 9:02 AM UTC from Prisma Data Platform's official status page

Incident History

Showing incidents from the last 15 days

Report: "Accelerate incident impacting the eu-central-1 region"

Last update
resolved

We are continuing to observe successful traffic from Accelerate. This incident has been resolved.

monitoring

We are no longer observing impact of this incident and traffic has returned to normal. We will continue to monitor until the upstream service provider closes their incident.

investigating

We have applied mitigations to narrow the impact. We are continuing work toward a full mitigation.

investigating

Description: We are investigating an upstream service provider incident impacting Accelerate service in the eu-central-1 region. Affected users: allocations of new query engines in eu-central-1 Root cause: upstream service provider disruption Workarounds: none