Templates and Share link API degradation
Last updateresolvedSep 8 · 08:11 UTC
Summary On 8 September 2026, between 10:11 and 10:59 CEST, we experienced an incident affecting our Templates and Share link APIs. During this window, users might have encountered errors when generating or acccessing page links. Full service was restored at 10:59 CEST. Root Cause A recent dependency upgrade introduced a compatibility issue between our API framework and an underlying observability library, which caused a few specific endpoints to fail once traffic passed a certain volume. Remediation We rolled back the affected deployment to immediately restore the service. We are applying a permanent fix to the underlying dependency issue before reintroducing the change. We apologise for any inconvenience this caused and thank you for your patience.
Reported by PriceHubble on their status page.
