Support Chat Unavailable
Last updateresolvedOct 23 · 10:06 UTC
The issue reported for Salesforce chat support has been resolved and this incident has been closed.
Reported by PowerSchool Products on their status page.

checked Oct 29, 2026 12:48 AM UTC · PowerSchool Products's official status page
PowerSchool Products is under maintenance.
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15 reports published by PowerSchool Products in the last 30 days
When PowerSchool Products breaks, it is typically resolved in 2h 37m — median across 6 resolved incidents over 30 days.
resolvedOct 23 · 10:06 UTC
The issue reported for Salesforce chat support has been resolved and this incident has been closed.
Reported by PowerSchool Products on their status page.
resolvedOct 22 · 18:53 UTC
The issue affecting attendance functionality in the PowerSchool eSchoolPlus SIS East Region has been resolved. Service performance has remained stable following the deployment of the fix, and we have confirmed normal operation. We appreciate your patience while we worked to restore service.
Reported by PowerSchool Products on their status page.
resolvedOct 24 · 13:50 UTC
Behavior Support and NeverSkip have now been patched. With these updates complete, all affected PowerSchool products have now been successfully patched.
Reported by PowerSchool Products on their status page.
resolvedOct 20 · 15:05 UTC
Service functionality has been restored and the issue has been resolved. We are no longer observing any customer impact and the environment is operating normally.
Reported by PowerSchool Products on their status page.
resolvedOct 13 · 17:57 UTC
The issue causing Error 15 messages for some customers has been resolved. Validation with the majority of impacted customers confirms that services have been restored and are operating normally across affected products and regions. We appreciate your patience while we worked to resolve this issue. At this time, no further customer impact has been identified.
Reported by PowerSchool Products on their status page.
resolvedOct 12 · 20:48 UTC
The issue affecting access to Atrieve has been resolved. Service was restored at approximately 4:05 PM EST, and we have received confirmation from the impacted customers that they are able to successfully access and use the application.
Reported by PowerSchool Products on their status page.
resolvedOct 6 · 14:14 UTC
The issue reported for Performance Matters has been resolved and this incident has been closed.
Reported by PowerSchool Products on their status page.
ResolvedOct 6 · 14:14 UTC
The issue reported for Performance Matters has been resolved and this incident has been closed.
Reported by PowerSchool Products on their status page.
CompletedOct 5 · 10:00 UTC
The scheduled maintenance has been completed.
Reported by PowerSchool Products on their status page.
CompletedOct 3 · 16:00 UTC
The scheduled maintenance has been completed.
Reported by PowerSchool Products on their status page.
resolvedSep 30 · 19:31 UTC
The issue affecting Analytics & Insights (A&I) has been resolved, and services have returned to normal operation. Our team has restored functionality and continues to monitor the environment to ensure stability. We apologize for any disruption this may have caused and appreciate your patience while we worked to resolve the issue. PowerSchool Support Team
Reported by PowerSchool Products on their status page.
ResolvedSep 30 · 19:31 UTC
The issue affecting Analytics & Insights (A&I) has been resolved, and services have returned to normal operation.Our team has restored functionality and continues to monitor the environment to ensure stability. We apologize for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.PowerSchool Support Team
Reported by PowerSchool Products on their status page.
CompletedOct 1 · 10:00 UTC
The scheduled maintenance has been completed.
Reported by PowerSchool Products on their status page.
CompletedSep 29 · 20:00 UTC
The scheduled maintenance has been completed.
Reported by PowerSchool Products on their status page.
CompletedOct 3 · 06:01 UTC
The scheduled maintenance has been completed.
Reported by PowerSchool Products on their status page.