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Ping Identity Incident History

Maintenance

pingidentity.com ↗18 top-level components

checked Oct 23, 2026 8:00 PM UTC · Ping Identity's official status page

Ping Identity is under maintenance.

Ping Identity is currently undergoing maintenance to improve system performance, security, and reliability.

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Ping Identity incident history

5 reports published by Ping Identity in the last 30 days

When Ping Identity breaks, it is typically resolved in 1h 18m — median across 4 resolved incidents over 30 days.

October 6, 2026

PingOne services impacted

Last update
  1. resolvedOct 6 · 20:29 UTC

    This incident has been resolved; services in all geographies have been recovered for the past 60+ minutes. If you would like to receive the Root Cause Analysis when it becomes available, please submit a support ticket with your request. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.

Reported by Ping Identity on their status page.

October 2, 2026

PingOne MFA - Global - Degradation

Last update
  1. resolvedOct 2 · 16:40 UTC

    This incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.

Reported by Ping Identity on their status page.

October 1, 2026

PingOne Directory - Global - Admin UI - Degradation

Last update
  1. resolvedOct 1 · 18:26 UTC

    This incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.

Reported by Ping Identity on their status page.

September 28, 2026

PingID iOS app crashes affecting authentications

Last update
  1. resolvedSep 28 · 23:00 UTC

    Ping Identity has identified an issue in Google Firebase, a third-party service used by the PingID iOS app. Some users might experienced an unexpected app closure when opened the app or attempted authentication. The issue was not caused by a PingID deployment or Ping service disruption. The issue has been resolved by Google at 03:00am UTC. Firebase issue in Github: https://github.com/firebase/firebase-ios-sdk/issues/16728#issuecomment-5884287771

Reported by Ping Identity on their status page.

September 24, 2026

PingOne for Enterprise - NA region - SSO and Admin Degradation

Last update
  1. resolvedSep 24 · 16:00 UTC

    This incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.

Reported by Ping Identity on their status page.