[Composer] Access Check Errors (US and EU regions)
Last updateresolvedSep 10 · 10:14 UTC
This incident has been resolved.
Reported by Piano Software on their status page.
checked Sep 14, 2026 8:57 AM UTC · Piano Software's official status page
Piano Software is up and running.
Piano Software is currently operational with all systems functioning normally.
All components operational
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Piano Software incident history
6 reports published by Piano Software in the last 30 days
When Piano Software breaks, it is typically resolved in 2h 36m — median across 7 resolved incidents over 90 days.
September 10, 2026
September 8, 2026
[Amplifier] RSS Feed Publishing Failures
Last updateresolvedSep 8 · 19:30 UTC
Between 23:12 UTC on September 8 and 10:03 UTC on September 9, Piano experienced an issue affecting automated publishing from content feeds. During this period, configured RSS feeds could not be fetched, and feed-based posts were not published to Facebook or X. Articles released while the issue was active may not have been posted automatically to the affected social accounts. The underlying issue has been addressed and feed collection and publishing have been fully restored. Our team continues to work on measures to prevent a recurrence.
Reported by Piano Software on their status page.
August 26, 2026
[Composer + Audience] Data Errors (US region)
Last updateresolvedAug 26 · 20:26 UTC
This incident has been resolved.
Reported by Piano Software on their status page.
August 24, 2026
[API Availability] + [Composer Experience Execution] – Segmentation & Audience Data Errors – US
Last updateresolvedAug 24 · 18:04 UTC
This incident has been resolved.
Reported by Piano Software on their status page.
[Email Distribution] – Email and Push Notification Delivery Issues
Last updateresolvedAug 24 · 09:15 UTC
This incident has been resolved. Between 05:02 and 07:30 UTC, a network fault affecting a single server at our hosting provider's data centre disrupted the infrastructure responsible for email rendering, sending, feed imports, and scheduled tasks. Emails scheduled during this window were held and sent once service was restored, and content used in campaigns sent shortly after recovery may have reflected slightly older feed data than usual.
Reported by Piano Software on their status page.
August 15, 2026
[Piano Audience] SSL Certificate Errors Affecting Insight Access
Last updateresolvedAug 15 · 09:24 UTC
This incident has been resolved.
Reported by Piano Software on their status page.