Paybis Incident History

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

SWIFT transfer is now fully available again across all supported regions. EU: Available UK: Available US / Canada: Available Rest of World: Available

AstroPay is now fully available again across all supported regions. EU: Available UK: Available US / Canada: Available Rest of World: Available

Dear Valued Customer, Our major payment methods - debit and credit cards - can be used on Paybis following maintenance. Please note that some payment methods are temporarily unavailable after our MiCA transition. As part of completing our move to SIA "Paybis Europe," a few payment methods are briefly offline while we bring them back onto the new setup. Everything here is temporary, and each one has an expected restoration window below. If a method you use is affected, the fastest option in the meantime is any method not listed here, all of which are working normally. Payment method availability by region: SEPA (EUR) bank transfer EU: Back in 1-2 days UK: Back in 1-2 weeks US / Canada: Back in 1-2 days Rest of World: Back in 1-2 days AstroPay EU: Back in 2-5 days UK: Back in 2-5 days US / Canada: Back in 2-5 days Rest of World: Back in 2-5 days SWIFT transfer EU: Back in 1-2 weeks UK: Back in 1-2 weeks US / Canada: Back in 1-2 weeks Rest of World: Back in 1-2 weeks GBP bank transfer EU: N/A UK: Unavailable US / Canada: N/A Rest of World: N/A PayPal EU: Back in 1-3 weeks UK: Back in 1-3 weeks US / Canada: Available Rest of World: Unavailable Your account, your balance, and your transaction history are unaffected throughout. This only touches how money moves in and out, and only for the methods above. We'll restore each method as soon as it's ready, and we appreciate your patience while we finish the move.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

SWIFT transfer is now fully available again across all supported regions.EU: AvailableUK: AvailableUS / Canada: AvailableRest of World: Available

AstroPay is now fully available again across all supported regions.EU: AvailableUK: AvailableUS / Canada: AvailableRest of World: Available

Dear Valued Customer,Our major payment methods - debit and credit cards - can be used on Paybis following maintenance.Please note that some payment methods are temporarily unavailable after our MiCA transition.As part of completing our move to SIA "Paybis Europe," a few payment methods are briefly offline while we bring them back onto the new setup. Everything here is temporary, and each one has an expected restoration window below.If a method you use is affected, the fastest option in the meantime is any method not listed here, all of which are working normally.Payment method availability by region:SEPA (EUR) bank transferEU: Back in 1-2 daysUK: Back in 1-2 weeksUS / Canada: Back in 1-2 daysRest of World: Back in 1-2 daysAstroPayEU: Back in 2-5 daysUK: Back in 2-5 daysUS / Canada: Back in 2-5 daysRest of World: Back in 2-5 daysSWIFT transferEU: Back in 1-2 weeksUK: Back in 1-2 weeksUS / Canada: Back in 1-2 weeksRest of World: Back in 1-2 weeksGBP bank transferEU: N/AUK: UnavailableUS / Canada: N/ARest of World: N/APayPalEU: Back in 1-3 weeksUK: Back in 1-3 weeksUS / Canada: AvailableRest of World: UnavailableYour account, your balance, and your transaction history are unaffected throughout. This only touches how money moves in and out, and only for the methods above.We'll restore each method as soon as it's ready, and we appreciate your patience while we finish the move.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear Paybis Customers.Toncoin (TON) is now Gram (GRAM).You can still purchase the same coin, just under a new name.GRAM will be available on Paybis 10th July.Thank you for your patience and understanding. If you have any questions, our customer support team will be happy to assist you.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled Maintenance — 8 July 202611:00–13:00 UTC | 13:00–15:00 CEST | 14:00–16:00 EESTDear Paybis Customers,We would like to inform you about scheduled infrastructure maintenance taking place on Wednesday, 8 July 2026.You will still be able to buy, sell, and swap crypto on Paybis. However, you may experience small, temporary delays in transaction processing across our website, mobile applications, and Paybis Wallets.Please be assured that all transactions will remain safe and will be fully honored.All data and crypto balances will remain secure and unaffected. This maintenance is part of our ongoing efforts to improve the stability, security, and overall performance of the Paybis platform. Our team will closely monitor the process to ensure everything runs smoothly and is completed as efficiently as possible.Thank you for your patience and understanding. If you have any questions, our customer support team will be happy to assist you.Kind regards,The Paybis Team