ParkMobile Incident History
ParkMobile is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Resolved Cybersource service disruption July 15th Start Time: 7:15 PM - End Time July 16th 9:00 PM"
Last updateStatus: We were notified by Cybersource that they resolved the issue that impacted payment processing. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery. Impacted: - Payments timed out, and some users may have experienced difficulty starting parking sessions. Reported start time: Jul 15 7:15 pm ET Reported end time: Jul 16 9:00 pm ET Next steps: - We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c If you have any questions, please reach out to your ParkMobile Account Manager.
Status: ParkMobile was notified that Cybersource has confirmed that mitigations have been put in place and platform performance has returned to normal. Impacted: - Payments timed out, and some users may have experienced difficulty starting parking sessions. Reported start time: Jul 15 7:15 pm ET Reported end time: Jul 16 9:00 pm ET Next steps: - We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c If you have any questions, please reach out to your ParkMobile Account Manager.
Status: ParkMobile was notified that Cybersource is currently investigating a service disruption. Impacted: - Payments timed out, and some users may have experienced difficulty starting parking sessions. Incident Start Time: - TBD Next steps: - We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c If you have any questions, please reach out to your ParkMobile Account Manager.
Report: "Resolved: ParkMobile Client Enforcement Integration was not receiving enforcement session data"
Last updateThis incident has been resolved.
Status: Our teams have resolved the system disruption that caused enforcement session messages to not be published Impacted: - Third-Party Enforcement Integrations Not impacted: - nForce Enforcement Tool Incident Start Time: - 03:28AM EST on 7/12/2026 Incident End Time: - 03:04PM EST on 7/12/2026 Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Report: "Resolved: ParkMobile Client Enforcement Integration was not receiving enforcement session data"
Last updateThis incident has been resolved.
Status: Our teams have resolved the system disruption that caused enforcement session messages to not be published Impacted: - Third-Party Enforcement Integrations Not impacted: - nForce Enforcement Tool Incident Start Time: - 03:28AM EST on 7/12/2026 Incident End Time: - 03:04PM EST on 7/12/2026 Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Report: "Resolved: ParkMobile Cleared Transaction Report did not contain accurate data."
Last updateThis incident has been resolved.
Status: Our teams have resolved the system disruption that caused the Cleared Transaction Report to have inaccurate data. The report has been restored, but data pulled before 11 AM Eastern will not be accurate. Impacted: - Data in Cleared Transaction Report Not impacted: - All other services Incident Start Time: - 06:59 AM ET on July 6, 2026 Incident End Time: - 11:00 AM ET on July 6, 2026 Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Report: "Resolved: ParkMobile Cleared Transaction Report did not contain accurate data."
Last updateThis incident has been resolved.
Status: Our teams have resolved the system disruption that caused the Cleared Transaction Report to have inaccurate data. The report has been restored, but data pulled before 11 AM Eastern will not be accurate.Impacted: - Data in Cleared Transaction ReportNot impacted:- All other servicesIncident Start Time: - 06:59 AM ET on July 6, 2026Incident End Time: - 11:00 AM ET on July 6, 2026Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.