Pagero Service Status
Pagero Service is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Pagero TMS - Partial outage for Mymo service"
Last updateThis incident has been resolved, affected components are back to normal.
All of the missing shipments has been identified and resent. We are still monitoring this matter.
We are still investigating this matter. All new shipments since the fix will be processed, but we are still looking into some missing ones.
The fix solved the overall problem, but some old shipment are still missing.
A fix has been implemented and we are monitoring the results.
We've found the root cause, and a fix is on it's way. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our <a href="https://thomsonreutersglis2e.my.salesforce-sites.com/ESCWebToCase?BU=AEM&Formname=Pagero">Support team</a>
We've found the root cause, and a fix is on it's way. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our <a href="https://thomsonreutersglis2e.my.salesforce-sites.com/ESCWebToCase?BU=AEM&Formname=Pagero">Support team</a>
The incident with Mymo is still ongoing and we are currently investigating together with Mymo. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our <a href="https://thomsonreutersglis2e.my.salesforce-sites.com/ESCWebToCase?BU=AEM&Formname=Pagero">Support team</a>
The incident with Mymo is still ongoing and we are currently investigating together with Mymo. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our <a href="https://thomsonreutersglis2e.my.salesforce-sites.com/ESCWebToCase?BU=AEM&Formname=Pagero">Support team</a>
The outages in Pagero Prepare has been resolved. This was mainly an issue of delays within prepare. The incident with Mymo is still ongoing and we are currently investigating together with Mymo. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our <a href="https://thomsonreutersglis2e.my.salesforce-sites.com/ESCWebToCase?BU=AEM&Formname=Pagero">Support team</a>
We’re currently investigating reports of a potential outage in one or more services in Pagero TMS. We are working on identifying the cause and impact on customers. The Mymo service are experiencing issues with generating shipments. We are currently investigating together with Mymo. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our <a href="https://thomsonreutersglis2e.my.salesforce-sites.com/ESCWebToCase?BU=AEM&Formname=Pagero">Support team</a>