P44 Status

Dear Valued Customer, The issue affecting the DriveView App in the North America and Europe production environments has been resolved. Our team has implemented the necessary fixes, and the service has been fully restored. Drivers should now be able to successfully start tracking for shipments, and shipment tracking initiation is functioning as expected. We sincerely appreciate your patience and understanding while we worked to resolve this issue. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you continue to experience any issues or have any questions, please do not hesitate to contact us at [email protected]. Best Regards Customer Support Team

We are continuing to investigate this issue.

Dear Valued Customer, We are currently investigating an issue affecting the Driveview App in the North America and Europe production environment, which is preventing drivers from starting tracking for shipments. The service is partially affected, and we are working to identify the root cause and restore full functionality as quickly as possible. At this time, shipment tracking initiation may be unavailable for some users. We appreciate your patience as we resolve this issue. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards Customer Support Team

Dear Valued Customer, Following the recent FedEx-mandated migration to webhook-based event delivery, project44 has identified several issues affecting a subset of Last Mile shipments. We are proactively sharing this to ensure full visibility into what we are tracking and where things stand. Action Required No action is required from customers at this time. Known Issues- • Missing Tracking Events — Some shipments are not receiving events after being subscribed to the webhook, causing them to appear stuck in a Scheduled or In Transit status. • Missing Event Location and/or UTC Offset — On some shipments, events are being received without location and/or UTC offset data. This is most commonly seen on the Delivered event and can impact delivery timestamp accuracy and downstream reporting or workflows that rely on this information. • Status Mapping Corrections — The webhook is introducing new exception codes that are not yet mapped in our system, causing some shipment exceptions to surface as standard In Transit events rather than being flagged correctly. • EDD Updating After Delivered Status — In a small number of cases, Estimated Delivery Dates (EDD) are updating after a Delivered event has already been received. project44 is actively working with FedEx technical support and our internal engineering team to investigate and resolve each of these items. We will provide updates as there are meaningful developments to share. We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or concerns, please feel free to contact us at [email protected] Best regards, Customer Support Team project44